Medical Officer (Locum) at Halisi Family Hospital

Role Summary 

• Ensure high quality health and wellness services are given to all patients through provision of evidence-based clinical care and through continuous improvement in quality, patient safety and customer experience. 

Duties and Responsibilities 

• Provide proper management and treatment to patients in accordance with evidence-based medical practice and the clinical guidelines and protocols adopted by the hospital. 
• Manage in-patient care through timely ward rounds and patient reviews in consultation with the medical and nursing teams and specialists. 
• Perform clinical procedures as per training and skill. 
• Facilitate patient admissions, discharges, referrals, and necessary consents. 
• Document all aspects of patient care and maintain accurate and complete medical records. 
• Daily updates of the patients progress to the patient and the registered next of kin. 
• Preparation of and review of medical reports and provision of patient progress to insurance companies. 
• Ensure that all patient data and information is handled with confidentiality. 
• Ensure excellent customer experience through high-quality care, effective communication, positively receiving feedback, effectively resolving complaints, escalation of unresolved complaints/concerns as necessary and demonstrating improvement. 
• Assist in the formulation, implementation and review of relevant policies, and procedures including clinical guidelines and protocols. 
• Participate in health talks, outreach, wellness, and other business development activities as required. 
• Participate in continuous quality and patient safety improvement initiatives and programs including clinical  audits, incident reporting, and morbidity and mortality meetings. 
• Champion and conduct Continuing Medical Education (CMEs) sessions. 
• Participate in daily/weekly/monthly staff or department meetings. 
• Assist in the orientation of new clinicians, medical officers and specialists working hand in hand with the  immediate supervisor. 
• Any other duty as assigned by your immediate supervisor in line with the job description. 

Competencies Required 

• Excellent clinical acumen. 
• Excellent customer service skills, empathetic. 
• Effective communication skills - listening, oral and written. 
• Attention to detail. 
• Good interpersonal skills and a team player. 
• Ability to work under pressure with minimum supervision. 
• Problem solving, conflict resolution and crisis management skills. 
• Analytical and decision-making skills. 
• Report writing and presentation skills. 
• Desire for personal development, improvement, and learning. 

Requirements 

• Bachelors’ Degree in Medicine and Surgery (MBChB) from a recognized institution. 
• At least three (3) years of post-internship medical practice experience in both outpatient and inpatient  settings at a busy hospital, with at least one (1) year experience in inpatient practice. 
• Private practice experience is an added advantage 
• Registered by the Kenya Medical Practitioners and Dentists Board and possession of a valid practicing license. 
• Valid certification in BLS and ACLS. 
• Certification in ATLS, PALS, ETAT+ and EmONC will be an added advantage. 
• Proficiency in MS Office Suite (Excel, Word, and PowerPoint).