Medical Representative at Novartis

Job Description

We are looking for an experienced sales professional who will be responsible (directly or indirectly) for achieving sales targets and promoting the products to medical practitioners and allied health care professionals; for a specific account, product or a given territory.

Major Accountabilities

• Accountable for achieving sales, productivity and performance targets within agreed budgets and timescales.
• Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives.
• Provide key accounts / hospital network support and market access support including referral networks.
• Have a deep understanding in the respective area and priority products.
• Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors.
• Achieve agreed contact, coverage and frequency targets through various communication channels.
• Ensure customer satisfaction and best in class customer relationships.
• Ensure the accurate and timely completion of all sales reports.
• Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
• Contribute positively to the sales and marketing teams through co-operative relationships & collaborative efforts to achieve team and company objectives.
• Provide input into effective use of promotional funds & territory sales forecasting.
• Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis.
• Demonstrate Behavior in accordance with Novartis code of practice.

Minimum Requirements

• At least 3 years experience in the pharmaceutical industry ( multinational experience is highly preferred)
• Experience with the cardiometabolic range of products is an added advantage.