NBK Relationship Manager Institutional Banking at KCB Bank Kenya

Job Description

• Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
• Relationship Management of Institutional Banking Customers.
• Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
• Customer Service Management: Enquiry/Complaint response and resolution within set standards
• Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target 
• Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
• Maintain Institutional Banking Segment Business Operational Costs within approved budget
• Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment.