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Job Description
Reporting to the Assistant Workshop foreman, S/he will provide support to the Workshop and other Mechanical services operations.
Under general direction, S/he will work with the Assistant workshop foreman to coordinate the technical, administrative and customer service operations of an assigned Fleet Service under Mechanical Service Unit Operations.
S/he will be responsible for making initial motor vehicle diagnostic assessments, coordinating the workflow of the workshop and preparing vehicles for disposition or reassignment; Ascertaining performance problems in liaison with Fleet Workshop Forman and services requested; verifying warranty and service contract coverage; developing estimates; generating work orders through Fleet management system; maintaining customer rapport and records.
S/he Will assist other staff members with general office and secretarial tasks.
JOB RESPONSIBILITY 1: CUSTOMER CARE SERVICES – 35%
JOB RESPONSIBILITY 2: QUALITY OFFICE MANAGEMENTS – 35%
JOB RESPONSIBILITY 3: DOCUMENTATION AND CONTROL OF WORKSHOP RECORDS – 30%
Qualifications
Experience/Technical Skills
Desired
Additional Information
Deadline to receive all applications will be on or before 12th January 2022, at 5.00 P.M EAT.
Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification.
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