Officer – Systems Administrator (ICT) at Kenya Revenue Authority (KRA)

Department:                           Corporate Support Services

Division:                                  Information and Communication Technology

Supervisor       Supervisor – Systems Administration

Supervisee:      N/A

Job Summary:

This role is responsible for maintaining information systems by performing systems software installation and configuration, systems monitoring, performance tuning and troubleshooting and problems resolution.

Key Responsibilities: 

1. Installs, configures and maintains software.
2. Implements relevant updates and patches and service packs on servers from time to time;
3. Facilitates  system hardware maintenance in conjunction with ICT IM or contracted partners,
4. Implements security procedures to secure systems.
5. Monitors  system performance and address potential issues to ensure services are available;
6. Deploys  new application modules;
7. Ensures optimal utilization of the system resources;
8. Performs backup operations and recovery.

Academic Qualifications       

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other related field.

Professional Qualifications    

Required Certification

• Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer

The following certifications will be an added advantage:

• COBIT 5
• ITIL
• PRINCE2
• Web Application Servers i.e. Tomcat and JBOSS, Web Logic

Relevant Work Experience Required

• Have one (1) year working experience in Unix and Windows operating systems in a busy environment
• Ability to manage enterprise databases on RDBMS like Oracle, Postgress, MySql and MS SQL Server

Skills Required:          

• Ability to install and configure Linux/ Windows installations.
• Ability to  manage systems installations including mix of Operating system, databases and applications
• Ability to secure installations

Key Competencies     

• Excellent listening and communication skills
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Be proactive with good analytical and problem solving skills
• Team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision