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The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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KRA is seeking a result-oriented, self-driven individual of high integrity to fill the position of Deputy Commissioner - Research Knowledge Management & Corporate Planning.
Purpose of the job:
The Deputy Commissioner - Research Knowledge Management & Corporate Planning will be responsible for the development and implementation of KRA Corporate and Strategic Plans as well as knowledge exchange strategies.
Key Responsibilities of the job:
- Oversee the management of the Research, Knowledge Management, and Corporate Planning Division
- Provide leadership in the development of KRA’s strategic plans as well as monitoring and evaluation of the same
- Oversee the preparation of revenue forecasting, target-spreading and reporting
- Provide leadership in the development and implementation of the annual research and survey plans
- Undertake continuous macro-economic and sectoral analysis and establish their impact on revenue
- Oversee the Corporate knowledge management strategies.
Skills and Knowledge Job Demands:
Minimum Academic Requirement:
- A minimum of master’s degree or its equivalent in economics, statistics, public policy, public finance, or a related field.
Specialist Training and Membership to Professional Association:
- Membership of a relevant professional body
Minimum Years of Relevant Experience:
- At least fifteen (15) years relevant working experience with at least six (6) years in action oriented research at Leadership level.
Competencies:
- Leadership skills
- Excellent analytical skills, especially in macroeconomic and sectoral analysis
- Solid problem-solving skills
- Ability to establish and manage structures, processes and standards
- Excellent writing and presentation skills,
- The ability to clearly communicate complex information
- Able to work closely with, and influence others
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Department: Corporate Support Services (CSS)
Division: Information and Communication Technology (ICT)
Supervisor: Supervisor – Application Development
Job Summary: The job holder is responsible for Development, Maintenance and Support of new systems or existing business Systems
Key Responsibilities:
- Review business use cases
- Develop system use cases and system design specifications
- Develops new or enhance existing systems components including internal and external integrations based on agreed requirements.
- Develops standard and adhoc reports and data management scripts as requested.
- Ensures that the approved coding standards are consistently applied in every component developed
- Conducts unit testing of developed components based on agreed quality criteria.
- Prepare documentations (User manuals, Technical manuals, deployment instructions, roll back instructions, Issue and Tickets Logs etc) to ensure that they meet set quality criteria for each component.
- Should be able to package the various components of the solutions being developed.
- Participates in quality review meetings for the system
- Provide guidance to the technical teams.
- Adhere to change control procedures for the systems
- Provide support for post deployment application issues
- Fix systems issues reported through a controlled process.
- Resolves issues arising from Quality Assurance (QA) tests.
- Prepares progress status reports as guided.
- Participate in software quality assurance (UAT) of the software releases.
- Participate in monitoring the application and integrations
- Participate in software cost or effort estimation exercises
- Develop software solutions using J2EE Technologies
- Optimize database queries
- Develop Database Procedures and Packages
- Any assignment given as and when directed by management
Academic Qualifications
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other related field.
Professional Qualifications
Required Training/knowledge in the following :
- Database Development or Administration training i.e. Oracle or PostgreSQL
- Training in Application Development languages i.e. Java, JavaScript, VBScript
- Training in Application and Web servers namely: JBOSS & Tomcat
- Training in business systems analysis techniques and tools: e.g. Enterprise Architect.
- Training in Application Development tools/IDEs: - Eclipse, MyEclipse, NetBeans
- Database Development or Administration training i.e. MySQL, MS SQL
- Training in Systems modeling and design techniques
- Training in Operating systems namely Linux, Red Hat, Unix
- Knowledge on some software packaging tools e.g. Ant
- Knowledge on software life cycle tools e.g. HP Load Runner
- Training and working knowledge of reports generation tools and data management tools e.g. Jaspersoft, Crystal Reports
- Training on Spring development Frameworks
- Source code repository and management tools e.g. SVN
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Department: Legal Services and Board Coordination
Division: ADR
Section: None
Report to: Deputy Commissioner - ADR
Direct reports: Manager, ADR
Secretary attached to the position.
Responsible for (Purpose of the job)
To effectively manage the implementation of Alternative Dispute Resolution (ADR) initiatives and facilitating in ADR discussions.
Tasks and outputs:
- Provide leadership and ensure implementation of strategic initiatives in Alternative Dispute Resolution (ADR) function.
- Work with the revenue department to ensure seamless ADR process.
- To oversee the Case Review Forums.
- To analyse and review Comprehensive Information Packs on tax disputes referred for ADR.
- Facilitate and moderating ADR discussions.
- Review technical and other reports for CTDR.
- Support and implement the CTDR annual work plans and ensure compliance and implementation.
- Support and Implement the formulation of policies, operational guidelines, targets in order to optimize staff productivity in the Division.
- Cascading of Divisional target and monitoring the same.
- To ensure compliance with Divisional SLA’s.
- Manage an effective feedback mechanism for tracking ADR initiatives.
- Coming up with strategies for stakeholder engagement (both internal and external).
- Assist in the Administration, monitoring and compliance function of the division.
- Facilitate complex tax disputes.
- Establish and maintain Strategic linkages and relationships with internal and external stakeholders in order to strengthen tax dispute management and resolution initiatives.
Skills required:
Minimum qualifications
- Bachelor’s Degree (BCom), Accounting, Economics, Statistics, Law.
- A Master’s Degree, and/or CPA, ACCA will be an added advantage.
- A member of Chartered Institute of Arbitrators will be an added advantage.
- Computer literate.
- Leadership, Management and Governance courses.
- A good understanding of Revenue Statues and International Taxation.
- Specialist in areas such as Transfer Pricing, Base Erosion and Profit Shifting, VAT, Income Tax, Excise Tax, ECCMA etc.
- Exposure to disputes management, resolution and mediation skills.
Minimum years of experience
- Seven (7) years’ experience in dispute resolution practice, three (3) of which should be in a management position in a comparable organization.
- Competencies required for this role
- Strong administrative, managerial and leadership skills
- Excellent decision making skills and capabilities
- Excellent planning, organizational and analytical skills
- Resilient, focused and results oriented.
- Excellent oral and written communication, presentation and interpersonal skills.
- Motivated, dynamic and dedicated team player.
- Ability to build and maintain strong relationships.
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Purpose of the job
Administer the relevant Revenue Acts for assessments, collection, and accounting for revenue
Duties and Responsibilities
- Ensure effective and efficient management of programme/units;
- Coordination of revenue and administrative activities within the region;
- Participate in the review and formulation of the Departmental policies and procedures;
- Ensure consistent interpretation and uniform application of the relevant tax laws, policies and procedures;
- Advice the Deputy Commissioner on technical matters relating to the operations of the division and interpretation of policies relative to revenue acts;
- Participate in setting revenue targets for programmes;
- Review existing tax legislation and make recommendations for amendments;
- Submit regular reports to the Deputy Commissioner;
- Foster strong working relationships with stakeholders for the benefit of the Authority;
- Enforcement of Compliance Management/ Debt Management/Enforcement Management procedures;
- Spearheading change management within the region/programme/units;
Skills required:
- In possession of a degree from a recognised University;
- Possession of relevant post graduate degree(s) or relevant professional qualification is an added advantage;
- Extensive knowledge of Revenue Acts administered by the Kenya Revenue Authority;
- Demonstrate broad understanding of the departmental operations, mandate and strategic direction
- Must have seven (7) years’ domestic tax experience, three (3) of which should be at managerial level.
Competencies required for this Role
- Strong administrative, managerial and leadership skills;
- Excellent decision making capabilities;
- Excellent planning, organizational and analytical skills;
- Resilient, focused and results oriented;
- Excellent oral and written communication, presentation and interpersonal skills;
- Motivated, dynamic and dedicated team player;
- Ability to build and maintain strong relationships;
- Conversant with the KRA Revenue Administration and the Transformation Agenda
- Proficiency in standard computer packages.
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Supervisor: Supervisor – Database Administrator
Supervisee: N/A
Job Summary:
This role is responsible for Installation and configuration databases, performance monitoring and tuning and securing databases.
Key Responsibilities:
- Installs, deploys and configures database setups and software platforms
- Monitors database systems performance and address potential issues to ensure services are available
- Carries out database changes and updates during deployments of application releases
- Performs backups and recovery of data in case of incidents
- Implements relevant updates and patches and service packs on databases from time to time
- Implements procedures that will sustain database security
- Ensures optimal utilization of the system resources
- Executes all database system level changes (e.g., initialization parameters)
- Maintains documentation for all database instance parameters and system settings
- Maintains consistent database parameters and system settings across all like instances according to the approved development-to-quality assurance - to-production life cycle
- Executes database data definitions for applications and developer schemas
- Administers appropriate database management tools across all database instances
- Performs appropriate database sizing activities and interface with Third Parties as required
- Provides technical assistance and subject matter expertise to applications developers and Third Party vendor support
- Executes data extraction for reporting as per user request
Academic Qualifications
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other related field.
Professional Qualifications
Required Certification
- Certification in Database administration (Oracle & Postgres)
- Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer
The following certifications will be an added advantage:
- COBIT 5
- ITIL
- PRINCE2
- Web Application Servers i.e. Tomcat and JBOSS, Web Logic
Relevant Work Experience Required
- Have at least one (1) year hands-on experience in RDBMS installation, tuning and troubleshooting
- Have working experience in Unix and Windows operating systems
Skills Required:
- Ability to manage enterprise databases on RDBMS like Oracle, Postgress, MySQL and Microsoft SQL Server.
- Demonstrate ability to diagnose and performance tune databases for optimal performance
- Experience in Programming/scripting languages such as SQL, PL/SQL
- Ability to install and configure Linux/ Windows installations
Key Competencies
- Excellent listening and communication skills
- Ability to interact confidently with users to establish what the problem is and explain the solution
- Be proactive with good analytical and problem solving skills
- Team player
- Ability to pay attention to details
- Ability to prioritize competing work commitments and deliver on time
- Passion for innovation and creativity
- High levels of integrity
- Ability to work under minimum supervision
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JOB DESCRIPTIONS AND SPECIFICATIONS
This position reports to the Chief Manager – Finance Accounting and Reporting
Duties and Responsibilities
The job holder is responsible for ensuring that KRA has an efficient and effective staff related expenditure function in accordance with government legislation and KRA policy and procedures
- Responsible for the processing of all staff payments.
- Responsible for review, recommendation and payment of stations’ reimbursements.
- Review and processing of Senior Management Main and Fixed Term Contracts staff Payrolls.
- Review/ Approval of payments to staff and payroll deductions to various organizations as per established Authority limits and reconciliation of the underlying accounts.
- Facilitate preparation of the KRA staff budget.
- Responsible for the Internal and External Audit issues relating to staff and payroll payments and responding to related issues in Management Letters.
- Supervision and appraisal of staff in the Section.
- Develop effective evaluation framework for service delivery within the Staff Expenditure Section.
Specific requirements
- University degree in Commerce /Economics/Business Administration or related field
- CPA or ACCA Finalist
- Member of ICPAK or any other equivalent professional body
- Computer literacy
- At least five years experience in an accounting or auditing department / set up of which two years should be at Managerial or Asst. Managerial level.
Competencies required for this Role
- High integrity
- Analytical skills
- Communication & Interpersonal skills
- Team player & Results oriented
- Good Presentation skills
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JOB DESCRIPTIONS AND SPECIFICATIONS
This position reports to the Chief Manager – Revenue accounting reporting and remittances
Duties and Responsibilities
Manage and coordinate payment and accounting of taxpayer refunds and agency remittances to the Authority’s Principals. Manage finance staff in Nairobi stations.
- Follow up with The National Treasury on the renewal of refund claims standing instructions.
- Liaising with Revenue department on matters relating to refund payments
- Enforce compliance with Department’s instruction on payment of refunds.
- Approve payment vouchers for refunds and Remittances in line with laid down procedures and relevant laws and regulations.
- Ensure timely preparation of the refund payment reports - weekly, monthly, quarterly and annually
- Ensure timely reconciliation, retention and remittance of KRA Agency fees.
- Facilitate preparation of the quarterly and annual Revenue Accountability Statements
- Facilitation of all audit by both internal and external auditors and ensure resolution of queries/ implementation of recommendations on issues relating to refunds & remittances
- Supervision of staff and day-to-day operations of the refunds & remittances unit
- Review and make recommendations for updating refund payment systems.
- Manage staff performance for staff in unit
Specific requirements
- University degree in Commerce /Economics/Business Administration or related field
- CPA or ACCA Finalist
- Member of ICPAK or any other equivalent professional body
- Computer literacy
- At least five years experience in an accounting or auditing department / set up of which two years should be at Managerial or Asst. Managerial level.
Competencies required for this Role
- High integrity
- Analytical skills
- Communication & Interpersonal skills
- Team player & Results oriented
- Good Presentation skills
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Grade: KRA ‘6’
Department: Corporate Support Services
Division: Information and Communication Technology
Supervisor: Chief Manager – Security & Quality Management
Supervisee:
Assistant Manager – Test Management
Assistant Manager – Change and Configuration Management
Job Summary:
The job holder is responsible for;
- End to end Business Software Applications and hardware quality and security assurance, configuration and change management in the Authority
- Ensure developed systems meet user requirements, technical specifications which include systems response time and performance Ensuring software testing tools are appropriate for the Authority and are optimally used
Key Responsibilities:
- Ensures that quality assurance of all software/ application releases is carried out on time and as per schedule
- Leads Quality Assurance and User Acceptance Testing function in the Authority
- Ensures that accurate configuration management baselines are maintained according to established policies and standards
- Chairs and schedules the Change Advisory Committees, Change Control Committees and the Divisional committee on Asset Disposal Meeting.
- Ensures that quality assurance practices are considered and planned in corporate projects and significant automation initiatives
- Participates in quality assurance and User Acceptance, including systems testing performance testing & regression testingTest for complex Quality assignments
- Monitors test execution to ensure that test execution is done within schedule and quality
- Maintains relationships with relevant stakeholders with interest in test exercise by continually communicating success and challenges in good time
- Ensures that source code reviews are carried out securely to improve the quality of software solutions maintained or developed by internal resources
- Coordinates relevant stakeholders and project managers to institute Change Control Committees in projects to deal with rapid nature of change requirements in project set
- Responsible for monitoring and embedding performance management culture in the unit. This includes execution of Performance Contracts and appraisals in the unit
- Develops the unit’s Annual Work Plan, draft budget and coordinates their implementation;
- Prepares monthly, quarterly, annual and ad hoc reports for the unit;
- Ensure conformity to ISO standards 9001 and 27001 (which KRA is certified against), Information Security Policy, Acts and regulation and data security requirements.
Academic and Professional Qualifications
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
- Post Graduate qualifications in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.
Professional Certification or Training in any one of the following areas is required:
- Database Administration i.e. Oracle, PostgreSQL, MySQL, Microsoft SQL Server or MCSE, OR
- Java programming OR
- Operating systems i.e. Linux (Red hat and Suze) OR
- International Software Testing Qualification Board (SITQB) its equivalent
The following certifications will be an added advantage:
- IT Governance & Service Level Management i.e. ITIL, COBIT or Equivalent
- Project Management (Prince II or PMP Certification or equivalent)
Relevant Work Experience Required
- The post holder should have at least 5 years progressive experience in the IT environment, with at least 2 years’ experience as an Assistant Manager
- Good understanding in Quality Assurance and User Acceptance Testing methodologies and practices
- Good knowledge in code reviews, application and system designs
- Good knowledge in the use of automated software and stress testing tools
- Good understanding in Change Management process
- Skills in configuration management
- Hands-on experience in various software development tools, coding methodologies and techniques
- Knowledge in licensed products in use in KRA
Key Competencies:
The Job holder must:
- Be performance driven
- Demonstrate capacity in handling demanding leadership and management roles
- Honest and of high integrity
- Be resilient, focused, results oriented and a team player
- Passion for innovation and creativity
- Ability to pay attention to details and able to work for long hours
- Strong interpersonal, written and oral communication skills
- Have good negotiation skills
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Department: Corporate Support Services
Division: Facilities & Logistics Services
Location / Work station: Times Tower, Nairobi or Other Regional Office
Supervisor: Chief Manager – Facilities Management
Supervisee: AM – Property/Office Space Mgt and Estates Mgt
Job summary:
The job holder is Responsible for effective management of the Authority’s properties; and ensuring all related costs are kept within the budget.
- Develop and review policies; sensitize and enforcement of the same to ensure they are implemented and adhered to.
- Ensure the properties of the Authority are maintained to the required standard; renovations and repairs are carried out as and when required.
- Review bills of quantity and supporting documents and submit to the Chief Manager, Facilities Management for further action.
- Leasing of KRA Commercial properties and overseeing housing allocation.
- Management of furniture’s (acquisition, distribution, tracking and accountability) and ensure relevant records and service schedules are kept up to date at all times.
- Ensure regular inspections of KRA Property and listing of obsolete assets for disposal.
Academic and Professional qualifications
- A degree in Land Economics, Quantity Survey, Engineering or related discipline.
- Certificate of Registration with the relevant Professional Body
Relevant work experience required
At least 5 years work experience of which two years should be at Managerial level.
Skills required
- Good organizational and planning skills
- Good management skills
- Good leadership skills
- Good strategic, analytical, diagnostic and problem solving skills
- Good communication and interpersonal skills
- Ability to build and maintain strong relationships with third parties and staff
- Good decision - making capabilities
- Resilient, focused and result oriented
- Motivated, dynamic and dedicated team player
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Grade: KRA 6
Section / Unit: Contract Administration
Location / Work station: Headquarters, Times Towers, Haile Selassie Avenue, Nairobi
Reporting Relationships
Reports to: Deputy Commissioner - Supply Chain Management
Direct reports: Assistant Manager- Contract Administration
Indirect Reports: Supervisors and Officers in the section.
Job Purpose
The job holder is responsible for the preparation of awards documents coordination of the contracting process. The Main Objective is to ensure the Authority enters contracts that are viable and deliver value while ensuring compliance to statutory requirements and upholding professionalism.
Key Responsibilities / Duties / Tasks
- Coordinates the timely preparation of professional opinions.
- Coordinates the preparation of letters of award and regrets.
- Preparation of Contract documents in liaison with Legal and User Department teams.
- Participation in Contract Negotiations.
- Prepares proposals for amendments and variations to contracts.
- Maintains the register of all Procurement contracts for the Authority clearly specifying inception dates, description of goods, services, or work, user departments and contract life cycles.
- Liaises with suppliers/bidders for collection of their letters of award, release of lapsed bid bonds and performance guarantees
- Preparation of monthly, quarterly and annual reports.
- Ensure performance of staff serving in the section by supervision, mentoring and coaching, appraisal and maintaining discipline.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic Qualifications
- Bachelor’s degree in Supply Chain Management or related field
- Masters Degree in Business or Supply Chain Management will be an added Advantage
- Mandatory Professional Qualifications / Membership to professional bodies
- Advanced Diploma in Supplies Management ( CIPS (UK) Level 5 / CPSP-K or equivalent
- Associate Member of Kenya Institute of Supplies Management(KISM)
Previous relevant work experience required.
At least five (5) years of experience in the required technical area, two (2) years’ of which should be at an entry-level managerial position
Need to know:
- Conversant with the Public Procurement and Assets Disposal Act 2015
- Legal Requirements for Contracts
- Computer Proficiency
- Analytical Skills
Attributes:
- Collaborative skills
- Organisational Skills
- Communication skills
- Attention to detail
- Leadership skills
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JOB DESCRIPTIONS AND SPECIFICATIONS
This position reports to the Chief Manager – Financial Reporting and Accounting
Duties and Responsibilities
The job holder is responsible for managing the Authority’s finances to meet the operating financial requirements, investment of free funds, and management of foreign exchange risk.
- Prepare daily cash flow forecasts - monitor, analyze and manage daily liquidity, execute daily financing and investment decisions
- Ensure that sufficient funds are available to meet ongoing operational and capital investment requirements
- Set up and manage all aspects of In-house financial investment portfolios; determine risk tolerance level and optimize return on funds invested
- Manage relationships with all financial service providers
- Follow up on funding with the National Treasury
- Maintain and manage all financial records, logs, and registers with financial data
- Evaluate alternative financing strategies and make recommendations to Management
- Reconciling of investment income statements against the General Ledger
- Maintain a system of policies and procedures; formulate and implement investment policies, including the establishment of risk parameters and Treasury operational policies / procedures that impose an adequate level of control over treasury activities
- Participate in the development of a comprehensive annual work plan for the Operations Cash Office.
- Ensure treasury activities are in compliance with the law, treasury policies, accounting guidelines and internal controls
- Responsible for the payment of 3rd party and staff claims.
- Responsible for the responding to Internal and External Audit issues relating to the Operations Cash Office.
- Supervision and appraisal of staff in the Operations Cash Office.
Specific requirements
- University degree in Commerce /Economics/Business Administration or related field
- CPA or ACCA Finalist
- Member of ICPAK or any other equivalent professional body
- Computer literacy
- At least five years experience in an accounting or auditing department / set up of which two years should be at Managerial or Asst. Managerial level.
Competencies required for this Role
- High integrity
- Analytical skills
- Communication & Interpersonal skills
- Team player & Results oriented
- Good Presentation skills
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Grade: KRA ‘5’
Department: Corporate Support Services
Division: Information and Communication Technology
Supervisor: Chief Manager, Application Management
Supervisee:
Assistant Manager – Requirements & Release Management
Assistant Manager – Issue Resolutions and Business Support
Assistant Manager – Integrations, Internal & Third Parties
Job Summary:
The job holder is responsible for end to end support for Systems Associated with Domestic Taxes Department, these include iTax, Tax Invoice Management System (TIMS), Enhanced Payment Gateway (ePG) and reporting Sub-systems. This role is responsible for driving realisation of all integrations with internal and external systems
Key Responsibilities:
- Responsible for proper functioning of iTax, itax integrations and systems supporting management of Domestic Taxes
- Reviews systems technical requirements/specifications to ensure that they are well articulated and properly documented before seeking approvals for any change on business processes/systems.
- Reviews system change requests to ensure that the required changes adhere to the application change controls, policies and are relevant and consistent with the application design and architectural specifications and industry standards
- Evaluates business systems requirements to determine viability of the required solutions
- Conducts impact analysis and vets all issues affecting business systems and user requests to establish their impact and ascertains validity before progressing such issues for implementation
- Negotiates and ensures change requests are cost effective and delivered as per agreed work plans and standards
- Spearheads implementation of approved business systems requirements
- Coordinates systems transition activities to ensure smooth implementation of approved system upgrades.
- Responsible for delivering identified integrations for DTD Systems
- Presents all DTD Systems change requests to the Change Advisory Committee (CAC) meetings
- Develops proposals for retirement/ upgrade of identified systems based on the approved system retirement/ upgrade policy and seeks approvals for implementation
- Coordinates implementation of new systems including data migration, systems piloting, configuration and integration.
- Ensures application management standards and policies are adhered to
- Develops and ensures skill transfer both internally and from contractors. Ensure KRA has required capacity to support iTax and other DTD systems
- Responsible for monitoring and embedding performance management culture in the unit. This includes execution of Performance Contracts and appraisals in the unit
- Develops the unit’s Annual Work Plans and budgets
- Prepares monthly, quarterly, annual and ad hoc availability and capacity reports for the unit;
- Ensure conformity to ISO standards 9001 and 27001 (which KRA is certified against), Information Security Policy, Acts and regulation and data security requirements.
Academic and Professional Qualifications
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
- Post Graduate qualifications in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.
Professional Certification or Training in any one of the following areas is required:
- Database Administration i.e. Oracle, PostgreSQL, MySQL, Microsoft SQL Server or MCSE, OR
- Java programming OR
- Operating systems i.e. Linux (Red hat and Suze) OR
The following certifications or training will be an added advantage :
- Business Systems Analysis i.e. CBAP Certification / Training
- Systems Modelling and Design Techniques
- Process Modelling and Design Techniques
- Training in operating systems i.e. Windows, Linux or Unix.
- Training in Domestic Tax Administration from KESRA or an equivalent institution.
- IT Governance & Service Level Management i.e. ITIL, COBIT or Their equivalent
- Project Management (Prince II or PMP Certification or equivalent)
Relevant Work Experience Required
- The post holder should have at least 5 years progressive experience in the IT environment, with at least 2 years’ experience as an Assistant Manager
- Practical and demonstrable experience in System and application designs, development (AML)
- Must has hands-on experience in Postgress DB, SQL, Oracle, JAVA
Key Competencies
The Job holder must:
- Be performance driven
- Demonstrate capacity in handling demanding leadership and management roles
- Honest and of high integrity
- Be resilient, focused, results oriented and a team player
- Be proactive with good analytical and problem solving skills.
- Passion and creative
- Ability to pay attention to details and able to work for long hours
- Strong interpersonal, written and oral communication skills.
- Have good negotiation skills
- Ability to work under minimum supervision
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Current Grade: KRA 6
Department: Corporate Support Service
Division: Human Resource
Section / Unit: Employee Relations
Location / Work station: Times Towers, Haile Selassie Avenue, Nairobi or Other Regional Office
Reporting Relationships
Reports to: Chief Manager – Employee Relations
Direct reports: Assistant Manager – Appeals & Grievance Handling
Indirect reports: N/A
Job Purpose
The job holder is responsible for the management of Appeals and Grievance Handling in the Authority.
Key Responsibilities / Duties / Tasks
Managerial / Supervisory Responsibilities:
- Enforce the Code of Conduct;
- Examine grievances/complaints and determine adherence to grievance handling procedure;
- Build sustainable and mutually beneficially relationships for all stakeholders with the aim of furthering the goals and vision of Kenya Revenue Authority;
- Advise the management on issues/matters appeal;
- Notify concerned parties of outcome and initiate any necessary action arising from the grievance/complaint
- Liaise with Departments on grievance matters;
- Examine grievances/complaints and advice on the way forward;
- Ensure adherence to grievance handling procedure;
- Ensure accurate and timely reporting of activities in the section;
- Ensure compliance with legislative and statutory obligations;
- Oversees research, investigation, negotiation and resolution of all types of appeals and grievances
- Plans, organizes, and directs the work activity of the appeal and grievance in line with organizational policies and procedures
- Ensure implementation of regulations, policies and measures; tracking appeals; identifying appropriate modifications to processes and developing required reports.
Operational Responsibilities / Tasks:
- Receive analyze and forward appeal requests to appeal committee
- Ensure the appeals and grievance committee are properly constituted
- Analyze and review of issues raised in appeals in a timely manner
- Prepare position papers on cases under review /appeal
- Provide secretariat services to appeal panels and maintain records of appeals
- Prepare communication to officers regarding the outcome of their appeals and reviews
- Notify concerned parties of outcome and initiate any necessary action arising from the grievance/complaint;
- Review appeal case analysis reports and submit to relevant authorities;
Job Dimensions
Financial Responsibility:
Responsibility for Physical Assets:
- Responsible for physical assets assigned by the institution.
- Provide oversight for all departmental physical assets.
Decision Making:
- Make strategic, operational and financial decisions
- Plans the work of subordinates
- Assigns work to subordinates
- Monitors subordinates work performance
- Appraises/evaluates subordinates performance
Working Conditions:
Works predominantly in a comfortable environment
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic Qualifications
- Bachelor’s degree Human Resource Management/Relevant field
- Professional Qualifications / Membership to professional bodies
- Higher Diploma in Human Resource Management/ Certified Human Resource Professional (CHRP)
- Membership to a Professional Body (IHRM)
- Previous relevant work experience required.
- At least five (5) years’ overall work experience, two (2) years’ of which should have been in a managerial role.
Functional Skills:
Behavioral Competencies/Attributes:
- Effective interpersonal and communication skills
- Strong analytical and problem solving abilities
- Interpersonal skills
- Public Relations
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Department: Corporate Support Services
Division: Information and Communication Technology
Supervisor Supervisor – Systems Administration
Supervisee: N/A
Job Summary:
This role is responsible for maintaining information systems by performing systems software installation and configuration, systems monitoring, performance tuning and troubleshooting and problems resolution.
Key Responsibilities:
- Installs, configures and maintains software.
- Implements relevant updates and patches and service packs on servers from time to time;
- Facilitates system hardware maintenance in conjunction with ICT IM or contracted partners,
- Implements security procedures to secure systems.
- Monitors system performance and address potential issues to ensure services are available;
- Deploys new application modules;
- Ensures optimal utilization of the system resources;
- Performs backup operations and recovery.
Academic Qualifications
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other related field.
Professional Qualifications
Required Certification
- Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer
The following certifications will be an added advantage:
- COBIT 5
- ITIL
- PRINCE2
- Web Application Servers i.e. Tomcat and JBOSS, Web Logic
Relevant Work Experience Required
- Have one (1) year working experience in Unix and Windows operating systems in a busy environment
- Ability to manage enterprise databases on RDBMS like Oracle, Postgress, MySql and MS SQL Server
Skills Required:
- Ability to install and configure Linux/ Windows installations.
- Ability to manage systems installations including mix of Operating system, databases and applications
- Ability to secure installations
Key Competencies
- Excellent listening and communication skills
- Ability to interact confidently with users to establish what the problem is and explain the solution
- Be proactive with good analytical and problem solving skills
- Team player
- Ability to pay attention to details
- Ability to prioritize competing work commitments and deliver on time
- Passion for innovation and creativity
- High levels of integrity
- Ability to work under minimum supervision
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Grade: KRA ‘3’
Department: Corporate Support Services (CSS)
Division: Information and Communication Technology (ICT)
Supervisor Supervisor, ICT
Supervisee: Officer - ICT
Job Summary:
The job holder is responsible for Development, Maintenance and Support of the KRA mobile Apps
Key Responsibilities:
- Design and build iOS and Android mobile applications
- Collaborate with cross-functional teams to analyse, design, and ship new features
- Build and publish applications containing high security and privacy standards for app stores
- Implement new technologies to maximize application performance
- Design, build, or maintain Mobile application, using authoring or scripting languages
- Ensures that the approved coding standards are consistently applied in every component developed
- Conducts unit testing of developed components based on agreed quality criteria.
- Prepare documentations (User manuals, Technical manuals, deployment instructions, roll back instructions, etc) to ensure that they meet set quality criteria for each component.
- Participates in quality review meetings for the system
- Provide guidance on to the technical teams.
- Adhere to change control procedures for the systems
- Provide support for post deployment issue
- Fix systems issues reported through a control process.
- Resolves issues arising from Quality Assurance (QA) tests.
- Prepares progress status reports as guided.
- Participate in software testing to quality assure the product.
- Any assignment given as and when directed by management
Academic Qualifications
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other related field.
Professional Qualifications
- Working skills and knowledge
- Hands on experience in Payment Gateway integration in mobile apps is a big plus
- Hands on experience in integrations with mobile wallets
- A portfolio of iOS/Android apps in the Play Store/app store is a plus
- Hands on experience with Android studio & gradle build system
- Git & Gerrit
- Proven experience in Implementing geospatial applications
- Proven experience in Developing apps for people with disabilities
- Has experience in an Open source server-side scripting language like but not limited to PHP, Python
Trainings
Android:
- Excellent knowledge in core Java
- Hands on experience in The full life cycle of Android application development
- Strong knowledge in RESTful web services
- Good Knowledge of Android SDK's
- Push Notifications & Toast
- Eclipse & ANT based build system
- Android Studio
- Experience in Gradle.
iOS:
- Very good experience with Objective-C and iOS SDK
- Good working knowledge in Cocoa Touch
- Experience with memory management and caching mechanisms specific to mobile devices
- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
JAVA, PHP:
- Training in Application Development languages i.e. Java, PHP
JBOSS/TOMCAT:
- Training in Application and Web servers namely : JBOSS & Tomcat
Relevant Work Experience Required
- At least three (3) years’ work experience in Mobile App Development in a busy environment.
- Has experience in integrating Business Systems
- Has experience working on real-time applications
- Has experience in development of single sign on solutions
- Has experience in implementation of different authentication schemes
- Knowledge on network security
Skills Required
- Team player
- Results oriented
- Innovative
- Interpersonal skills
- Communication skills
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Grade: KRA ‘6’
Department: Corporate Support Services
Division: Information and Communication Technology
Supervisor: Deputy Commissioner – ICT
Supervisee:
Assistant Manager – (Change, Integrity Assurance, Audit & QMS Liaison)
Assistant Manager – (IT Governance)
Job Summary:
The Jobholder is responsible for establishing necessary frameworks for coordinating divisional activities in relation to resource provision for IT services, IT investments, IT governance, monitoring, evaluation and reporting, user liaison, supplier relationship management, general administration and functioning of the Division
Key Responsibilities:
- Responsible for Division’s staffing requirement, planning and performs regular reviews in consultations with HR with a view to ensure that the Division has sufficient resources to adequately and appropriately support KRAs goals and objectives with respect to automation and ICT Support role
- Reviews ICT Training Needs Assessment (TNA) and Annual Training Plan for the Division in liaison with Human Resource Division
- Coordinates the performance contracting for all staff in ICT Division and ensures that the process is completed within set timelines
- Responsible for monitoring and embedding performance management culture in the unit. This includes execution of Performance Contracts and appraisals in the unit
- Follow-up on contracts for procured services/goods for the Division.
- Responsible for, and coordinates all, Divisional cost reduction/optimization strategies
- Manages the ICT Department’s annual budget by ensuring that there is no over expenditure of the budget and advises on the best ways to reallocate funds when required.
- Coordinates development and reviews of ICT budgets in consultation with DC – ICT, Heads of Sections and Finance Division prior to submission to Finance Department.
- Responsible for audit follow-ups, reporting and compliance with reporting corporate requirements
- Prepares financial expenditure reports to ensure conformity with guidelines for budgeting and procurement of goods and services.
- Responsible for follow-ups and timely delivery on procured items.
- Liaises with the DC – ICT to establish a prioritized business and IT resources allocations in various programes and activities
- Prepares Divisional reports: Board reports/action points, management reports, and monthly reports, quarterly and annual reports.
- Coordinates the gathering and packaging of responses to various actions points from the ICT sections as required.
- Plans and facilitates the various divisional meetings including the ICT Executive meetings, CPC Meetings, ISO QMR Meetings and Ad hoc divisional meetings as appropriate .
- Ensuring user complaints are captured, responded to and followed up to conclusion with various service providers.
- Develops the unit’s Annual Work Plan and draft budget and coordinates their implementation
- Responsible for developing and implementation of the following corporate initiatives in the division: Audit, Integrity, QMS and Risk Management.
- Ensure conformity to ISO standards 9001 and 27001 (which KRA is certified against), Information Security Policy, Acts and regulation and data security requirements.
Academic Qualifications
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
- Post Graduate qualifications in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.
Professional Certification or Training in any one of the following areas is required:
- IT Governance & Service Level Management i.e. ITIL, COBIT or equivalent OR
- Project Management (Prince II or PMP Certification or equivalent)
The following certifications or training in the following will be an added advantage:
- Financial management, cash flow management, procurement
- Human resources or its equivalent
Relevant Work Experience Required
- The post holder should have at least 5 years progressive experience in the IT environment, with at least 2 years’ experience as an Assistance Manager
- Good understanding in KRA Budgetary and Finance processes
- Experience in managing operations in a busy environment, including experience in developing divisional performance cascading matrix, training, budgeting, coordinating ISO and Integrity activities.
- Experience in packaging and providing accurate and concise responses to Board and management Action Points
- Demonstrate understanding in developing Divisional performance management, cascading matrix and monitoring divisional performance
- Practical experience in Training Management including Training needs assessment, developing and facilitating annual training plan and training impact assessment
- A firm understanding of KRA budgeting and procurement process, including developing the Divisional Annual Budgets and Annual Procurement Plans
- Experience in target setting, performance monitoring, appraisal, development and reporting
- Knowledge in licensed products used in KRA
Key Competencies:
The Job holder must:
- Be performance driven
- Demonstrate capacity in handling demanding leadership and management roles
- Honest and of high integrity
- Be resilient, focused, results oriented and a team player
- Passion for innovation and creativity
- Ability to pay attention to details and able to work for long hours
- Strong interpersonal, written and oral communication skills.
- Have good negotiation skills
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Grade: KRA ‘3’
Department: Corporate Support Services
Division: Information and Communication Technology
Supervisor: Supervisor – IT Security Operations
Supervisee: None
Job Summary:
The jobholder is responsible for:
- Ensuring IT infrastructure security by carrying out vulnerability assessments, identify security gaps, ensure that the network, databases, business systems and services comply with the approved policy, best practice, security requirements and set minimum baseline standards.
- Monitoring the IT infrastructure and supporting investigation of security breaches and incidence response, and perform security impact analysis in the change process.
- Configuring security policies and rules on the security tools such as Firewalls, SIEM, PAM, SOAR etc
Key Responsibilities:
Roles and responsibility
- Carry out vulnerability assessments on network, databases, business systems and services using various tools and personal knowledge.
- Ensure compliance with the approved policy, best practice, security requirements and set minimum baseline standards
- Develop system security requirements for the various systems at acquisition/development and carry out security tests on the systems before deployments
- Identify and recommend and configure suitable tools to enhance Information systems security.
- Monitor systems and applications for security issues, vulnerabilities and recommend remediation including patching and upgrades, rules updates
- Configure security policies and rules on firewall, SIEM , SOAR, PAM, anti-malware, IAM, Patch management solutions
- Investigate security breaches and other cyber security incidents.
- Perform security Impact analysis in the change process.
- Document and research security breaches and assess any damage caused
- Perform malware analysis and digital forensic
Academic Qualifications
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other related field.
Professional Qualifications
- Certification in any of the following or equivalent:
- CEH, CHIF, CISSP or equivalent
- Web Applications Security, Network security or equivalent
- Boot camp (CEH, Ninja Ethical Hacking) with experience
- Certificates in CCNA, Developer, DBA/System/Network Administration
- Cyber Security: Digital forensic, malware analysis
- Certificates in Penetration Testing, Vulnerability Assessment
Relevant Work Experience Required
- At least one (1) year’ security experience in a medium to large organization.
- Experience in cyber security monitoring
- Experience in vulnerability Assessment and penetration testing
- Experience in the configuration of any of the following security tools; firewall, SIEM , SOAR, PAM, anti-malware, IAM, Patch management
- Experience security incidents response
- Good command of SQL language
- Good command of Unix/Linux/Windows
- Broad-based IT experience with technical knowledge of Networks, virtualization, Hardware, Storage, Operating systems, and Applications, Business Impact Analysis, RTO/RPO
- Up-to-date understanding of emerging trends in information security and apply new techniques and trends, in-line with overall information security objectives and risk tolerance.
Skills Required:
- Knowledge in IT risk management
- Basic Computer forensics and investigation skills
- Security requirements analysis skills
- A sound understanding of network, applications and data security
Key Competencies/ Personal Attributes:
- Analytical skills
- Keen attention to details
- analytical and problem-solving abilities
- Team player
- Highly self-motivated and directed
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Job Purpose
To support the achievement of a high performing talented organisation centred on the delivery of quality facilitation through performance management.
Key Responsibilities / Duties / Tasks
- Lead the implementation of the Authority’s performance management system by ensuring there is adequate alignment between individual performance objectives and business objectives and performance through process such as performance validation & management of performance improvement plan
- Guide management in cascading organisational objectives and goals to staff performance score cards including the identification of KPI’s formulation of SLA’s and other key measures to track performance.
- Oversee, influence, and communicate best practice for managing employee performance as well as changes and upgrades to the performance review process.
- Oversee the development and maintenance of performance evaluation tools and provide training to staff on performance improvement.
- Facilitate discussions with management to identify performance improvement initiatives and priority areas and continuously track current performance highlighting any areas of concern for immediate corrective action.
- Spearhead the formulation of the Organization/Department/Division strategies, objectives, policies, guidelines and frameworks that will support the management of performance within the Authority.
- Manages strategic metrics on performance review completion, year-over-year ratings, and other performance trends.
Academic Qualifications
- Bachelor’s Degree in Business/ Social Sciences / Administration
Professional Qualifications / Membership to Professional Bodies
- The candidate should be a certified by a relevant body e.g. IHRM
Previous Relevant Work Experience Required
- At least 10 years of relevant work experience with at least 5 years in a Senior Managerial role
Competencies
- Excellent decision making skills and capabilities
- Excellent planning, organizational
- Resilient, focused and results oriented.
- Excellent oral and written communication.
- Good presentation and interpersonal skills.
- Ability to maintain independence and confidentiality
- Ability to direct, manage, implement, and evaluate department operations
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Grade: KRA ‘6’
Department: KESRA
Division: Registrar’s Office
Work Station: KESRA
Reports to: Registrar
Job Summary:
Responsible for the implementation operations strategy and execution of the day to day activities of the operations office
Key Responsibilities:
- Implement strategies for the operations office
- Performance management and coordination (Departmental Performance contracts, appraisals, corporate plan).
- Coordinate implementation of the departmental programmes
- Coordinate departmental plans and budgeting
- Management of internal and external meetings – planning, management, responses and action points
- Coordinate relationship management, brand building and stakeholder engagement activities.
- Coordinate preparation, compilation/collation, analysis and dissemination of regional reports/presentations
- Execute day to day running activities of the operations office
Academic & Professional Qualifications:
- Bachelor’s degree in Social Sciences or related field
- Computer literate
- Report writing
Relevant Work Experience Required:
Minimum years of experience
Three (3) years relevant working experience, 2 years of which should be in executive office or similar busy environment in comparable organization
Skills Required:
- Strong administrative
- Attention to details and decision making skills capabilities
- Excellent planning, organizing and analytical skills
- Excellent written communication, presentation and report writing skills
- Ability to build and maintain strong relationships.
- Experience with report writing, data collection and analysis.
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Overall purpose of the Job
Provide overall academic leadership and administrative guidance to academic staff and students.
Main Duties and Responsibilities
- Offer academic leadership in specific areas
- Lecture planning
- Teaching and tutorials
- Develop teaching and Learning techniques
- Curriculum development and review
- Assessing students
- Setting, Moderation and invigilating examinations
- Maintain assessment records and provide information to stakeholders
- Writing research papers and other publications
- Participate in Course development
- Supervising student research
- Consultancy and corporate training
- Participate in conferences, workshops and seminars
Core Competencies
- Communication and presentation skills
- Interpersonal skills
- Organization skills
- Decision Making
Key Qualifications and Experience
- Must possess a Bachelors degree of Second Class Upper division in a relevant field
- Must have at least four (4) years’ experience in applied Tax or Customs Administration
- Graduate Trainee or Postgraduate training in Tax or Customs Administration
- Must be actively affiliated to a professional body
- Must have successfully supervised at least (5) students to graduation at Post Graduate level
- Must have published two (2) papers in an internationally recognized peer reviewed journal
- Must have been actively involved in consultancy work
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Department: Legal Services and Board Coordination
Division: Board Coordination
Section: Board Affairs
Report to: Deputy Commissioner – Board Coordination
Direct reports:
Assistant Manager – Board Affairs.
Secretary attached to the position.
Responsible for (Purpose of the job).
Responsible for the provision of Secretarial Services to the Board, Board Committees and KRA affiliated bodies/entities.
Tasks and outputs:
- Participate in the formulation and ensure implementation of strategies for the Board Coordination Division.
- Participate in the preparation of the Section’s work plan and budgets.
- Ensure compliance with agreed systems and procedures to enhance efficient and effective prevention and execution of business risks.
- Advise the Board, Management and the relevant Departments on changes in Law.
- Advise Management and the Board on legal implications of internal policies and procedures.
- Arrange and participate in stakeholder engagements (ICPSK, IOD, SCAC, AG).
- Coordinate Board Secretarial Services.
- Promote career and continuous professional development of staff in the Section.
- Manage the general performance of staff in the respective teams.
Skills required:
Minimum qualifications
- Bachelor’s degree in Law (LLB).
- A Post graduate diploma in Law.
- Advocate of the High Court of Kenya.
- Possess a valid Practicing/Regitration Certificate (LSK and ICPSK).
- Computer literate.
- Master’s degree in a relevant discipline will be an added advantage.
Minimum years of experience
- At least five (5) years of experience in the required technical area, two (2) years’ of which should be at a entry-level managerial position.
Competencies required for this role
- Strong administrative , managerial and leadership skills
- Excellent decision making skills and capabilities
- Excellent planning , organizational and analytical skills
- Resilient, focused and results oriented.
- Excellent oral and written communication, presentation and interpersonal skills.
- Motivated, dynamic and dedicated team player.
- Ability to build and maintain strong relationships.
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Department: Legal Services and Board Coordination
Division: Legal Services
Section: Litigation
Report to: Chief Manager – Litigation
Direct reports:
Assistant Manager –Litigation.
Secretary attached to the position.
Responsible for (Purpose of the job).
Responsible for the implementation of policy and strategy related to litigation as well as offering team leadership in litigation.
Tasks and outputs:
- Participate in the formulation and ensure implementation of policies and strategies for the Litigation Section.
- Participate in the preparation of the Section’s work plan and budgets.
- Ensure compliance with agreed systems and procedures to enhance efficient and effective prevention and execution of business risks.
- Review research and legislation that impact on KRA and recommend any necessary amendments.
- Arrange and participate in stakeholder engagements (External Counsel, Judiciary, DPP, EACC, AG).
- Review Memoranda of Understanding, bilateral and multilateral legal instruments with tax implications.
- Representing KRA in mainstream courts, Tax Tribunals, and other courts.
- Manage follow up of post litigation revenue recovery on concluded cases by revenue Departments.
- Review drafted Pleadings and Defenses.
- Manage the general performance of staff in the respective teams.
- Provide advice on implementation of Court or Tribunal dispute outcomes.
Skills required:
Minimum qualifications
- Bachelor’s degree in Law (LLB).
- A Post graduate diploma in Law.
- Advocate of the High Court of Kenya.
- Possess a valid Practicing Certificate (LSK).
- Computer literate.
- Management and Governance courses.
- Master’s degree in a relevant discipline will be an added advantage.
Minimum years of experience
At least five (5) years of experience in the required technical area, two (2) years’ of which should be at an entry-level managerial position
Competencies required for this role
- Strong administrative, managerial and leadership skills
- Excellent decision making skills and capabilities
- Excellent planning, organizational and analytical skills
- Resilient, focused and results oriented.
- Excellent oral and written communication, presentation and interpersonal skills.
- Motivated, dynamic and dedicated team player.
- Ability to build and maintain strong relationships.
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Grade: KRA 6
Department: Strategy, Innovation & Risk Management
Division: Operations
Location/Work Station: Head Office, Times Tower
Reports to:
Chief Manager, Operations Office
Job summary:
- Supporting the Department’s agenda at Manager level
- Coordinating strategic initiatives, spearheading and harnessing innovations,
- Facilitating the development and implementation of policies and identifying specific opportunities that are aligned with KRA’s current and future strategic objectives
Academic and Professional qualifications:
A Bachelor’s Degree in Business Administration, Economics, Business/Commerce, Statistics or related fields
Main duties and responsibilities:
- Develop and coordinate departmental consultation forums and liaise with business process owners to inform service improvement.
- Provide training and guidance to departmental staff and senior level management on performance and targets
- Communicate to all staff in the department on performance issues including the preparation and signing of performance contracts and other performance reports.
- Develop and implement monitoring systems for departmental performance indicators and standards, and compliance with internal and external audit requirements.
- Devise and implement policies and strategies for the development, implementation and monitoring of departmental service delivery performance standards
- Develop a system for documentation, retrieval and distribution of key information
- Undertake key Business Process documentation
- Ensure capacity develop for business analysis in own department
- Coordinate strategic processes, policies, and decisions that together enable effective and efficient operations
Relevant work experience required:
- At least 5 years of experience in the required technical areas and two (2) years’ of which should be at a entry-level managerial position
- A clear understanding of the Authority’s mandate, business
Competencies
- High level of analytical skills
- Decision-making and problem solving skills
- Workload prioritization and ability to meet deadlines
- Good understanding of policies and laws with implications for KRA
- Driven and self-starter
- Ability to work under pressure and meet tight deadlines
- Good communication skills
- Strong Business analysis skills – ability to analyse trends in the wider economy
- Management and mentorship skills
- High levels of integrity
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Grade: KRA 6
Department: Strategy, Innovation and Risk Management (SIRM)
Division: CPU
Location/Work Station: Times Tower, Nairobi
Reports to: Chief Manager – Budget & Technical Support, Corporate Policy Unit
Direct Reports:
Assistant Manager - Planning
Job Summary:
Provide technical support in the KRA’s fiscal budget process for input into the national fiscal budget proposals
Key Performance Areas:
- Provide technical support in the KRA’s fiscal budget process for input into the national fiscal budget proposals
- Preparation of Technical Briefs for Budget and post-budget Submissions.
- Provide necessary support and linkages with Parliamentary Budget Office.
- Provide necessary guidelines for development of Administrative Manuals in support of various tax laws.
- Participate in technical deliberation of budget proposals at the National Treasury.
- Guide on technical data collation and compilation to support legislative changes.
- Participate in various technical working groups with identified stakeholders in budget making process.
- Publication of Technical Bulletins/Circulars on Budget Changes.
- Review the implementation of fiscal policy guidelines across the Authority.
Academic and Professional Qualifications:
Minimum Academic Requirement
- University degree, upper 2nd class Hons, in the relevant field of Economics, Law, Finance, Accounting or Taxation.
- Master’s degree, in any of the field will be an added advantage.
- Certified Public Accountant (K), LSK membership or any similar qualifications.
- A good knowledge of practices, systems and techniques applicable in a modern Tax administration
Relevant Work Experience:
At least 5 years of experience in the required technical areas and 2 years’ experience in middle level managerial position.
Skills Required:
- Strong Analytical skills Data analysis skills.
- Report writing skills
- Coaching and mentoring skills
- Good communication and interpersonal skills
- A good knowledge of practices, systems and techniques applicable in a modern Tax administration.
- Possess good leadership and communication skills
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Grade: KRA 6
Department: Strategy, Innovation and Risk Management (SIRM)
Division: Research, Knowledge Management and Corporate Planning (RKM&CP)
Location/Work Station: Times Tower, Nairobi
Reports to: Chief Manager - Planning, Monitoring & Evaluation
Direct Reports: Assistant Manager - Planning
Job Summary:
Ensure the Authority’s Corporate Plan is developed as envisaged, annual plans and revenue strategies developed and cascaded through the performance contracts.
Key Performance Areas:
- Coordinate development of 3-year corporate plan,
- Coordinate development of KRA Annual work plan,
- coordinate development of revenue enhancement initiatives,
- ensure corporate plan cascaded through departmental plans and performance contracts,
- Undertake projects cost benefit analysis,
- Conduct staff sensitization on corporate plan.
- Guide departments in preparation of departmental strategies/plans and project workplans
Academic and Professional Qualifications:
Minimum Academic Requirement
- Bachelor’s degree in economics, statistics or a business related course,
- Master’s Degree in Economics, Business/Project Management from a recognized university,
- Computer literacy in relevant computer packages such as Microsoft Office, SPSS, and STATA.
- Specialist Training and Membership to professional Association
Relevant Work Experience:
- At least five (5) years of relevant work experience with at least two (2) years at a managerial level
- At least 5 years’ experience in strategic planning in a public or private organization.
Skills Required:
- Knowledge in tax administration
- strategic planning skills
- negotiation and people management skills
- strong Analytical skills
- Data analysis skills
- Report writing skills
- Coaching and mentoring skills
- Good communication and interpersonal skills
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Grade: KRA 6
Organization: Kenya Revenue Authority (KRA)
Department: Strategy Innovation & Risk Management
Division: Corporate Data Office
Location/Work station: Head Office Times Tower
Supervisor: Chief Manager Data Governance
Job summary:
- Responsible for data profiling analysis, superior design of generic rules driven data quality platform architectures as well data visualization components to support data stewards and data governance processes and procedures.
- Additionally the Data Quality Architect will be responsible for thorough analysis and implementation oversight leveraging metadata and data quality knowledge to provide meaningful insights to clients throughout the entire lifecycle of the project.
- Accountable for designing robust data architecture and solution to meet the business data management and analytics requirement.
Key responsibilities:
- Develop the vision for an ever-evolving Data Quality improvement strategy that not only satisfies current needs but can be easily adapted to future needs as new sources of data input and requirements for data output are identified
- Responsible for designing, testing, deploying, and documenting data quality procedures and their outputs
- Partner with data stewards to provide summary results of data quality analysis, which will be used to make decisions regarding how to measure business rules and quality of the data
- Identify the gap between business requirement and data architecture and propose solution to resolve or shorten the gap.
- Use data quality tooling to profile the data from business systems and 3rd party sources, define or confirm the definition of the metadata, cleanse and accurately check the quality of data, check for duplicate or redundant records, and provide information on how to proceed.
- Develop business rules and data quality standards
- Lead data migration activities including data cleansing, data creation, data conversion, issue resolution, and data validation
- Identify and leverage opportunities to continually improve the quality of data management systems, processes and standards
- Identify and source third party data sources required to enhance data quality
- Leverage existing and implement new technologies in the data quality management
- Engage and partner with third party vendors, IT and other parties as required
- Lead and develop teams to ensure data governance policies and practices are embedded throughout the institution
- Initiate programs that promoting data culture and literacy
- Communicate and Promote the Value of Data Assets
Academic and Professional qualifications
- A clear understanding of the Authority’s mandate, business systems and data management journey.
- Bachelor’s Degree (or equivalent) in Data science, Information Management, Computer Science, Engineering, Math or a related field
- Minimum of 3-5 years related experience in leading strategies, designing approaches and understanding technologies for Data Quality processes in large scale data management environments
- Strong knowledge of Data Quality improvement tools such as Informatica IDQ, Global IDs, Harte Hanks Trillium, and IBM Quality Stage
- Extensive experience with and success in managing projects from inception to production rollout and support.
Relevant work experience required
At least 3-5 large scale data management and governance or DW/EDW/BI implementation projects experience for large institutions in the last 8 years (preferably as lead data architect).
Skills required
- Specialist knowledge of data governance Principles and practices
- Understanding of the principles of IT security and data protection Experience in project management
- Familiarity with Revenue collection practices and policies
- A good understanding of project management methodology
- Excellent communication and interpersonal skills
- Ability to liaise with staff at all levels across departments in KRA
- Strong analytical and problem solving skills
- Excellent writing skills, with the ability to create clear requirements, specifications and documentation
- Strong ability to communicate information, business process and system changes to both and a technical and nontechnical audience
- Ability to work under pressure and manage conflicting priorities
- Ability to work with technical and non technical staff
- Ability to develop people, skills in coaching, mentoring, and teaching on the job
- Skills at performance management, recognizing and rewarding performance and identifying development needs
- Effectiveness in building trust, respect and cooperation among teams
- Excellent problem solving skills to assist in issue resolution.
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Grade: KRA6
Department: Strategy Innovation & Risk Management
Division: Corporate Risk Management Division
Location/Work Station: Head Office Times Towers, Nairobi
Reports to: Chief Manager –Tax Compliance Risk Management
The following report to this position:
Assistant Manager – Risk Analysis Domestic Taxes.
Assistant Manager – Risk Modelling Domestic Taxes
Job Summary:
This position plays a critical role in transforming KRA towards being a data driven organization by use of data and intelligence driven compliance risk interventions.
Key Responsibilities:
- Assist in guiding the development and establishment of compliance risks management process in KRA by ensuring implementation of compliance risk management policy and framework.
- Building capacity to ensure that the KRA anticipates compliance risks by applying structured and coordinated risks identification, analysis, assessment and treatment compliance tools and interventions that are managed appropriately across the organization.
- Identify the relevant compliance requirements applicable for the achievement of the organization strategic objectives.
- Work with all departments of the Authority to identify new or evolving risks, through a variety of approaches to ensure risks are being analyzed and plans are being created to track and mitigate compliance risks.
- Provide direction to ensure consistent risk prioritization and reporting across the Authority.
- Work collaboratively with business, and strategic planning functions to ensure identified compliance risks are reflected in these activities.
- Partner with Business to develop and promote compliance risk management strategies and initiatives.
- Proactively review and assess compliance risk issues associated with new and existing internal processes and changes in compliance trends.
- Define and specify key data requirements to support modelling approaches.
- Develop predictive risk models and data analytics and capacity building in use of identified compliance risk models.
- Sharing knowledge within the risk modeling and analytics groups for cross training and development purposes.
- Works with Business partners during models development to understand all aspects of the business.
- Developing and enforcing standards for an effective risk-mitigation process to ensure it addresses root causes of compliance issues rather than just “treating the symptoms”.
- Establishing standards for training programs for building capacity in compliance risk management process.
- Assist business in development of sector and industry risk profiles, Compliance risk register, Compliance Improvement Plans.
- Performing a regular assessment of the state of the overall compliance risk program.
- Responsible for preparing and presenting clear and concise compliance risk reporting.
- Responsible for providing technical advice and guidance on compliance risk issues.
- Supporting the Chief Manager as the Secretariat of the Corporate Risk Management Committee (CRMC) and Risk Management Committees.
Academic and Professional Qualifications
Minimum Academic Requirement
- University degree in a business related field, Computer science, Statistics, mathematics, economics or related field from a recognized university.
- Master’s Degree.
Specialist Training and Membership to professional Association
- Training in Tax Administration.
- Training in Risk Management.
- Membership to relevant professional body, membership to Risk Management institution bodies is an added advantage.
Minimum Years of Relevant Experience
- Minimum of five (5) years’ relevant work experience in risk Management and at two years in middle level management.
Skill required
- A clear understanding of the Authority’s mandate and business processes.
- Demonstrate knowledge of applicable Laws and Regulations.
- Demonstrate expertise in compliance concepts and practices.
- Proven ability to understand, evaluate and resolve problems
- Strong communication, interpersonal and negotiation skills in order to gain trust.
- Ability to function in deadline intensive environment managing multiple responsibilities while effectively focusing on priority issues.
- Superb attention to details and accuracy.
- Ability to maintain strict confidentiality.
- Ability to develop people, skills in coaching, mentoring, and training on the job.
- Possess supervisory and managerial skills
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Grade: 6
Department: Strategy Innovation & Risk Management
Division: Inspection and Testing Centre
Section: Testing Laboratory
Reports to: Chief Manager, Testing Laboratory
Direct reports:
Assistant Manager, Organic Chemicals and Products
Assistant Manager, Polymers and Materials
Responsible for:
Managing testing laboratory and provision of analytical service.
Tasks and Outputs:
- Plan, organize and coordinate the performance of laboratory testing activities to establish the nature and description of a wide variety of organic chemicals and related materials.
- Provide analytical and technical advisory service for supporting revenue collection, trade facilitation and enforcement activities.
- Provides motivation and direction for developing new laboratory techniques and improvement of existing techniques to enhance testing capacity.
- Develop and implement annual procurement plan and ensure effective management of inspection and testing resources.
- Prepares testing laboratory operations budget, and evaluates and recommends acquisition of equipment, supplies and services.
- Evaluate staff performance through the review of completed work assignments and initiatives, and develops training programs for laboratory scientists.
- Develop and implement quality management procedures to ensure reliable and scientifically credible test results, and safety.
- Liaising with relevant agencies and organizations on matters related to scientific research and laboratory testing.
- Prepare and reviews technical and management reports; provides expert testimony regarding laboratory test procedures, results and conclusions.
- Performing such other duties as may be assigned.
Skills required:
Minimum qualifications
- Bachelor’s degree in chemistry or related field.
- Masters degree will be an added advantage.
Minimum years of experience
- At least five (5) years relevant experience with two (2) years at assistant manager level.
Competencies required for this Role:
- Excellent supervisory skills.
- Ability to plan and schedule own work and that of direct reportees.
- Ability to work with minimal supervision.
- Excellent research skills.
- Excellent numeracy and data analytical skills.
- Attentive to detail.
- Good communication and interpersonal skills.
- Work collaboratively with others.
- Sound knowledge of chemistry and analytical techniques needed to support the administration of tax laws and related policies.
- Good knowledge and experience in the Harmonized System (HS) Nomenclature and familiar with relevant tax laws and related regulations.
- Ability to plan, organize and oversee laboratory operations and interpret scientific concepts.
- Be proactive with good analytical and problem solving skills.
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Responsible for providing administrative support, reporting and coordinating of the corporate complaints and corruption reporting office
Tasks and Outputs:
- Management of the Complaints Information Centre (CIC) and implementation of the corporate complaints management framework.
- Coordinate the management of the Web-based Anonymous Reporting System for corruption reporting
- Handling and following up all correspondence, complaints and corruption cases with Commission of Administrative Justice (CAJ), Office of the Ombudsman within the stipulated CAJ timelines.
- Initiate, escalate, monitor and follow-up finalisation of all corruption cases reported.
- Recommend measures to unlock and finalise longstanding complaints and corruption cases.
- Development and implementation of corruption awareness campaigns to educate customers and whistle blowers on their rights, obligations and additional information required for initiating corruption cases reported.
- Drive revenue growth through follow-up of tax evasion cases reported through the corruption reporting system.
Minimum qualifications
- Bachelor degree in Business Administration or Management – related fields from a recognized university.
- Master’s Degree in Business Administration, Strategy or Management is an added advantage
- Product knowledge - Training in Tax and customs administration will be an added advantage.
- Working knowledge of MS Office and other relevant computer applications.
- Professional Qualification in the areas of administration, marketing, sales, customer service delivery or quality management is mandatory.
Work Experience
- 5 years of progressive work experience in the areas of administration or management (2) of which should be at entry level management of complaints.
- Experience in Customs and Tax administration is an added advantage.
Competencies required for this Role
- Honesty and integrity of character.
- Good decision making capabilities
- Good planning, organizational and analytical skills
- Resilient, focused and results oriented
- Excellent oral and written communication, presentation and interpersonal skills
- Motivated, dynamic and dedicated team player
- Ability to work under pressure
- Ability to build and maintain strong relationships
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Responsible for providing administrative support, reporting and coordinating quality assurance and business transformation strategies to I&SO Department.
Tasks and Outputs:
- Development and follow-up of planning roles including budgets, procurement plans, event plans, training plans, staff recruitment, deployment, engagement and maintaining the department’s staff establishment records.
- Monitoring implementation of the departmental work plans, projects and maintenance of records, including organising and coordinating the Commissioner’s office administrative functions.
- Preparing Board level and management reports and providing administrative and secretarial support.
- Coordinating all Performance contracting processes for the department’s staff and departmental quality assurance programs including adherence to all quality requirements under ISO 9001:2015.
- Coordinate implementation of the department’s Risk Management Plan, transformation agenda and business process management including business process enhancement, reengineering and measurement of operational efficiency.
Minimum qualifications
- Bachelor degree from a recognized university.
- Training in Tax and customs administration will be an added advantage.
- Professional Qualification in the areas of administration, project management, marketing, reporting or quality assurance.
Work Experience
- 5 years of progressive work experience in the areas of administration, reporting, project management or quality assurance two (2) of which should be at entry - level management.
- Experience in Customs and Tax administration is an added advantage.
- Evidence of training for a cumulative period of not less than two months in the areas of administration, reporting, project management, strategic management or quality assurance.
Competencies required for this Role
- Honesty and integrity of character.
- Good decision making capabilities
- Good planning, organizational and analytical skills
- Resilient, focused and results oriented
- Excellent oral and written communication, presentation and interpersonal skills
- Motivated, dynamic and dedicated team player
- Ability to work under pressure
- Ability to build and maintain strong relationships
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Grade: 6
Department: Internal Audit
Division: Information Systems Audit
Section / Unit: Projects Audits
Location / Work station: Times Towers, Haile Selassie Avenue, Nairobi or Other Regional Office
Reporting Relationships
Reports to: Chief Manager- Information Systems
Direct reports: Assistant Managers - Project Management
Indirect Reports: Supervisors – Projects Audits
Job Purpose
The job holder is responsible for reviewing the Authority’s project development and policies and procedures related to project management to ensure technology in place and system controls are adequate to meet business objectives and customer needs.
Key Responsibilities / Duties / Tasks
Managerial / Supervisory Responsibilities
- Development and execution of a comprehensive project audits Annual Audit Work Plan (AAWP) based upon risk assessment, management’s goals and objectives, and the requirements of the Board Audit Committee.
- Provide professional audit services as the Manager in conducting reviews of assigned organizational activities in accordance with Standards for the Professional Practice of Internal Audit, and department standards.
- Review of projects both Information technology (IT) and Non IT to provide assessment of internal control processes and operational performance, in accordance with the Standards for the Professional Practice of Internal Audit as set forth by the IIA, and department standards.
- Review of pre implementation reviews of projects requiring acquisition of new IT software/hardware and assessing their technical viability
- Post implementation reviews of newly installed information systems and system changes to evaluate Return on Investment (ROI) and benefits realization.
- Review the Authority’s Enterprise architecture and the automation strategy
- Review adequacy, effectiveness and compliance to the KRA project governance framework
- Review effectiveness of the Authority wide project risk management process, business case & requirement development, change management.
- Review the KRA project portfolio management (IT & non IT)
- Prepares under minimal supervision, audit reports designed to provide assurance to management and the Audit Committee of the Board of Directors with an objective assessment of systems, processes and operations, and management’s planned corrective actions.
- Identify skills gaps including completing performance appraisals, personal development, succession plans, Mentor and coach staff and on time in accordance with the established performance management system.
- Provide advisory/consultancy support across the Authority
- Carry out ad hoc special assignments and investigations
Operational Responsibilities / Tasks
- Manages staff within the Information Systems unit with regards to task allocation and supervision
- Provide work instructions and assist employees with difficult and/or unusual assignments, encourage innovation, achievement of goals and foster team work through resolution of problems and mediates conflicts during operations
- Review scope of audits, allocation of resources, deadlines and terms of reference for each review for respective units within the Information Systems division
- Review audit work papers and draft reports
- Prepare unit annual budgets and monitor their implementation.
- Ensure completeness of audit workings in Audit management system (Teammate) for accuracy, completeness and quality
- Assist in development of the Departmental risk register.
- Provide advisory/consultancy support across the Authority.
- Act as a primary client liaison with Kenya National Audit Office (KENAO) on unit audit queries.
Job Dimensions:
Financial Responsibility:
- Development of Unit’s budget.
- Unit’s expenditure recommendation.
Responsibility for Physical Assets
- Responsible for physical assets assigned by the institution.
- Provides oversight for the physical assets assigned to Project Management unit.
Decision Making:
- Makes decisions using standard operating procedures.
- Plan the work of subordinates.
- Assign work to subordinates.
- Monitor subordinates work performance.
- Appraise/evaluate subordinates performance.
Working Conditions:
Works within and out of the office.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic Qualifications
Bachelor’s Degree in Finance, Accounting, Business, Mathematics, Information Technology, Project Management, statistics, engineering, land economics
Professional Qualifications / Membership to professional bodies
- Certification in Projects in Controlled Environment (PRINCE2) or Project Management Body of Knowledge (PMBOK)
- Project Management Institute (PMI) certifications (PMP, PgMP, PfMP, CAPM, PMI-RMP, PMI-SP) will be an added advantage
- Certified Internal Auditor (CIA) certification will be an added advantage
- Membership of PMI, ISACA or IIA
Previous relevant work experience required.
- At least five (5) years of experience in the required technical area, two (2) years’ of which should be at a entry-level managerial position
- Understanding of concepts related to project risk management, scheduling, business analysis, portfolio management, change management.
- Knowledge of Accepted Auditing Standards, Standards for the Professional Practice of Internal Auditing
Need to know:
- Analytical skills
- Organizational skills
- Computer proficient
- Strategic leadership
Attributes
- High level of integrity
- Ability to understand business processes and good awareness of functional relationships of Departments within the Authority.
- Ability to apply audit standards through practical application
- Understanding and ability to apply risk and control concepts
- Management and supervisory skills
- Planning and organizational skills
- Problem solving and analytical skills
- Oral and written communication skills
- Excellent relationship management skills
Method of Application
Use the link(s) below to apply on company website.
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