Operations and Reporting Officer (CCCM) at International Organization for Migration (IOM)

Core Functions / Responsibilities:

• Track IOM partners implementation activities, such as site governance, community participation and mobilization, women’s empowerment, site development and maintenance, emergency response, and feedback and accountability mechanisms.
• Compile background and other information to help promote accountability of humanitarian actors towards affected populations, checking inclusivity and participation of all affected population, particularly vulnerable and marginalized groups. Bring issues to the immediate attention of the supervisor.
• Participate in field visits to areas of operation to document and summarize project progress and implementation issues.
• Work closely with CCCM partners team members to provide technical information and process guidance.
• Provide administrative, logistical and technical support for the delivery of high quality Camp Management activities by IOM in accordance with agreed strategies, tools and guidance; assist in facilitating the mainstreaming of Gender Based Violence (GBV), Accountability to Affected Populations (AAP), Complaints and Feedback Mechanisms (CFM), Communicating with Communities (CwC) and other protection related aspects in CCCM project implementation phases in close coordination with relevant colleagues.
• Compile general background and technical information from readily available sources, and draft supporting charts, schedules, graphs and tables to be used for the development of project concept notes, proposals and budgets.
• Participate in data collection and analysis, and draft specific sections of monthly situation reports and info-products, highlighting achievements, challenges, and gaps.
• Track and monitor activities of service providers and implementing partners, working closely with administrative units to facilitate adequate contract management, narrative reporting, and close out procedures.
• Assess, synthesize and contribute to the coordination and preparation of inputs and elements for the development and implementation of a CCCM strategy for IOM in the country.
• In close collaboration with relevant units, monitor project administrative, budgetary, procurement, logistical, and human resources arrangements and processes, as required.
• Perform such other duties as may be assigned.

Required Qualifications and Experience:
Education

•  Master’s degree in International Relations, Political Science, Business or Public
• Administration, Humanitarian Affairs, Conflict Studies or a related field from an accredited academic institution; or
•  University degree in the above fields from an accredited academic institution with two years of relevant professional experience.

Experience

•  Operational experience in the field in IDP/Refugee and migration related settings, including technical and partner cooperation, government engagement, and capacity building in a multi-cultural environment
•  Experience in data collection, analysis, monitoring, evaluation, and knowledge management is considered an asset
•  Experience in project design and development, project/programme evaluation, and report writing

Skills

•  Proven solution orientation, able to meet deadlines, and communicate effectively with remotely based team members;
•  Proven understanding of a range of Camp Coordination and Camp Managements thematic areas and activities, good knowledge of the humanitarian system, UN, IOM, and NGO mandates;
•  Effectively coordinates actions with other implementing partners and delivers on set objectives in hardship situations;
•  Good level of digital literacy including Microsoft Office software and data collection applications such as Kobo Collect and Open Data Kit (ODK);
•  Demonstrated ability to establish effective, respectful working relationships with local staff, local authorities, local community members, and other stakeholders.

Languages

• IOM’s official languages are English, French, and Spanish.
• For this position, fluency in English is required (oral and written). Working knowledge of Somali is an advantage.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.