Operations Manager at Summit Recruitment and Search

Responsibilities:

• Oversee the day-to-day operations of the Forex Bureau, ensuring smooth transactions and adherence to company policies.
• Ensure full compliance with regulatory requirements set by the Central Bank and other governing bodies.
• Implement and monitor operational policies and procedures to enhance efficiency and mitigate risks.
• Develop comprehensive Standard Operating Procedures (SOPs) and KPIs that establish consistency and accountability and ensure compliance across all activities
• Monitor market trends and advise on currency fluctuations and risk management strategies.
• Oversee customer service delivery, ensuring seamless and professional client experience.
• Prepare and analyze operational reports, identifying areas for improvement and implementing corrective measures.
• Coordinate internal audits and ensure proper documentation of all financial and operational transactions.

 Qualifications:

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
• At least 5 years of experience in a similar role within the financial services industry, preferably in a Forex Bureau.
• Strong knowledge of foreign exchange operations, regulatory compliance, and risk management.
• Proven leadership and team management experience.
• Excellent analytical and problem-solving skills.
• Proficiency in financial and operational reporting.