Personal Aide & Operations Assistant - Nairobi at Emerge Egress Consulting

Role Objective

• Our client is seeking a highly organized, proactive, and dependable Personal Aide & Operations Assistant to provide personal, household, and administrative support. The successful candidate will be responsible for managing personal errands, coordinating household activities, and supporting the day-to-day operations of a gift store while ensuring efficiency and excellent customer service.

Core Duties and Responsibilities

• Maintain a clean, organized, and welcoming store environment. 
• Coordinate gift hamper deliveries to ensure timely and accurate distribution. 
• Provide exceptional customer service by responding to customer inquiries and requests. 
• Manage petty cash and maintain accurate financial records. 
• Perform general administrative duties including data entry, filing, and document management. 
• Monitor inventory levels and assist in restocking shelves when required. 
• Handle grocery shopping, including preparation and management of shopping lists. 
• Make reservations for personal and professional engagements. 
• Manage household-related tasks such as bill payments and appointment scheduling. 
• Oversee household maintenance and repair activities. 
• Liaise with vendors, contractors, and service providers to ensure smooth operations. 
• Coordinate household services and follow up on outstanding tasks as needed.

  Job Specifications and Qualifications

• KCSE Certificate or equivalent qualification. 
• Proven experience as a Personal Assistant, preferably in a similar role or environment. 
• Proficiency in Microsoft Office Suite applications. 
• Ability to work independently with minimal supervision.

Key Competencies

• Strong organizational and multitasking abilities. 
• Excellent communication and interpersonal skills. 
• High level of attention to detail and accuracy. 
• Proactive problem-solving and decision-making skills. 
• Flexibility and adaptability to changing priorities and responsibilities. 
• Ability to maintain professionalism, confidentiality, and reliability. 
• Strong customer service orientation.