Porfolio Manager, Cards at KCB Bank Kenya

The Position:

Card Business Unit is responsible for Business Development, roll-out and Sales of Card products that range from Pre-paid, Debit and Credit Cards including the implementation of usage strategies that generate revenues for the Bank.

The role holder will be responsible for the growth and support of the Issuing Card Business portfolio in line with Bank Card Business strategy

Key Responsibilities:

• Deliver reports (MI) consistently on card portfolio performance and trends and advise business
• Seek and implement new revenue streams and maintain updated issuing tariffs to ensure exhaustive collection of revenues
• Conduct monthly pro-active limit increase to credit card base
• Implement tactical plans to achieve increased usage of all cards at POS
• Ensure there are no unauthorised entries into the issuing books of account
• Manage Issuing related losses and write-offs
• Drive all issuing productivity projects that include, GL reconciliation, activity monitoring, system limit set ups and enhancements, authorization.
• Manage relationship with Internal Stakeholders including IT, Finance, Credit, Project Management team and Contact centre.
• Manage process changes, processes and procedures, Card policy development and implementation
• Manage the card Portfolio team and people development
• Gathering of market intelligence for improvement of existing product offering
• Develop key metrics and conduct ROI analysis as needed to ensure that value is obtained from the business.
• Drive all Card issuing projects to ensure timely implementation and shorten go-to-market duration

Job Requirements:

For the above position, the successful applicant should have the following:

• Bachelor’s degree preferably in Business from an institution recognized by CUE.
• Professional qualifications in Banking will be an added advantage
• Minimum of 6 years’ experience in a Card Issuing role
• 4 years’ experience in Card Operations with at least 2 years performing in Card Sales and Card Portfolio management covering product development responsibilities
• Must have 4 years’ experience in a Visa & Mastercard Operations role
• Strong competencies in financial analysis and report writing skills is essential
• Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
• Assertive, self-motivated with desire to succeed in a fast-paced environment.