Receptionist at Peoplelink Consultants Ltd

Our client, a pharmaceutical firm in Nairobi is looking for a Receptionist.

Qualifications & skills

1. Degree or diploma from a recognized university on a receptionist related course.
2. Minimum of 1 year proven work experience as a Receptionist, Front Office Representative or similar role
3. Should have knowledge of how to work with a switch board operator.
4. Proficiency in Microsoft Office Suite
5. Hands-on experience with office equipment (e.g. fax machines and printers)
6. Professional attitude and appearance with an excellent customer service attitude
7. Solid written and verbal communication skills
8. Ability to be resourceful and proactive when issues arise
9. Excellent organizational skills
10. Multitasking and time-management skills, with the ability to prioritize tasks

Duties and responsibilities

1. Greet and welcome guests as soon as they arrive at the office.
2. Direct visitors to the appropriate person and office.
3. Answer, screen and forward incoming phone calls.
4. Ensure reception area is tidy and presentable, with all necessary stationery and material.
5. Provide basic and accurate information in-person and via phone/email.
6. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
7. Order front office supplies and keep inventory of stock.
8. Update calendars and schedule meetings.
9. Arrange travel and accommodations, and prepare vouchers.
10. Keep updated records of office expenses and costs.
11. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.