Regional Fieldforce Lead – Anglophone Sub-Saharan Africa at IQVIA

About the Role

• We are seeking a highly motivated and experienced Regional Fieldforce Lead to provide strategic leadership and operational oversight across Anglophone Sub-Saharan Africa. This role is responsible for driving fieldforce effectiveness, strengthening healthcare professional engagement, enhancing pharmacy excellence, and delivering sustainable commercial growth across the region.
• The successful candidate will lead and develop high-performing field teams, ensure executional excellence, and translate regional business strategies into impactful market-level execution.

Key Responsibilities

Fieldforce Leadership & Operations

• Lead and manage fieldforce operations across multiple countries within Anglophone Sub-Saharan Africa.
• Drive execution of the hybrid engagement model across healthcare professional and pharmacy channels.
• Ensure effective territory design, resource allocation, and customer coverage.
• Monitor performance against key business objectives and operational KPIs.
• Identify opportunities to improve fieldforce productivity and execution quality.

Commercial Excellence

• Deliver sales growth, market share expansion, and commercial objectives across the region.
• Translate business strategies into actionable field execution plans.
• Monitor business performance and implement corrective actions where necessary.
• Drive the successful execution of promotional campaigns, detailing priorities, merchandising initiatives, and brand activations.
• Partner with cross-functional teams to maximize business opportunities and customer engagement.

Team Leadership & Capability Development

• Lead, coach, and develop Hybrid Team Leaders and field-based teams.
• Build a culture of accountability, collaboration, and high performance.
• Drive talent development, succession planning, and performance management initiatives.
• Conduct regular field visits to assess execution quality and provide coaching support.
• Foster continuous learning and capability-building across the region.

Governance & Compliance

• Ensure adherence to company policies, compliance requirements, and industry regulations.
• Promote CRM excellence, reporting discipline, and high-quality data management.
• Monitor fieldforce compliance and operational effectiveness.
• Maintain high standards of governance and ethical business practices.

Reporting & Business Reviews

• Lead weekly, monthly, and quarterly business performance reviews.
• Provide actionable market insights, performance updates, and recommendations to senior leadership.
• Analyze fieldforce and commercial data to support informed decision-making.
• Develop action plans to address business challenges and drive continuous improvement.

Qualifications & Experience

Education

• Bachelor's Degree in Business, Marketing, Life Sciences, Pharmacy, or a related discipline.
• Postgraduate qualification or MBA will be advantageous.

Experience

• Proven experience in pharmaceutical, healthcare, consumer healthcare, or FMCG environments.
• Demonstrated success leading regional sales or fieldforce teams across multiple markets.
• Strong understanding of healthcare professional engagement and customer-centric commercial execution.
• Experience coaching and developing high-performing teams.
• Track record of delivering sales growth and operational excellence.

Key Competencies

Technical Competencies

• Fieldforce Leadership and Management
• Commercial Execution
• Territory Planning and Resource Optimization
• CRM and Data Analytics
• Business Performance Management
• Project and Change Management

Leadership Competencies

• Strategic Thinking
• Coaching and Talent Development
• Stakeholder Management
• Cross-Functional Collaboration
• Decision-Making and Problem Solving
• Results Orientation
• Accountability and Ownership