Room Attendant at Fairmont Hotels & Resorts

Job Description

• Performing cleaning duties and ensuring care & presentation of all equipment
• Scheduling thorough cleaning of bedrooms, bathrooms and corridors including all fittings and surfaces to required standards.
• Carrying out all reasonable Guest, VIP and special requests as instructed by your supervisor.
• Ensuring all housekeeping and linen stores are well maintained and cleaned stacked according to the shelf labels.
• Reporting any guest preferences to the housekeeping supervisor/coordinator, and act upon the requests
• To be flexible in your working hours in line with business requirements.
• Follow the lost property procedure
• Greeting all guest in a professional and polite manner
• Respecting the guest privacy by being quiet and respectful in the corridors and the service area.

Qualifications

• Recent experience within in 5-star hotels or a similar role
• At least a diploma or certificate in Housekeeping Techniques or Hospitality related course
• To provide exceptional cleaning and service for the guests with extremely attention to details
• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Exceptional communication and customer service skills, both written and spoken.
• Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance
• Proactivity and ability to multi-task and meet deadlines