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  • Posted: Aug 3, 2023
    Deadline: Not specified
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  • The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
    Read more about this company

     

    Room Attendant

    Job Description

    • Performing cleaning duties and ensuring care & presentation of all equipment
    • Scheduling thorough cleaning of bedrooms, bathrooms and corridors including all fittings and surfaces to required standards.
    • Carrying out all reasonable Guest, VIP and special requests as instructed by your supervisor.
    • Ensuring all housekeeping and linen stores are well maintained and cleaned stacked according to the shelf labels.
    • Reporting any guest preferences to the housekeeping supervisor/coordinator, and act upon the requests
    • To be flexible in your working hours in line with business requirements.
    • Follow the lost property procedure
    • Greeting all guest in a professional and polite manner
    • Respecting the guest privacy by being quiet and respectful in the corridors and the service area.

    Qualifications

    • Recent experience within in 5-star hotels or a similar role
    • At least a diploma or certificate in Housekeeping Techniques or Hospitality related course
    • To provide exceptional cleaning and service for the guests with extremely attention to details
    • Warm and caring personality; previous housekeeping experience is an asset
    • Ability to anticipate and focus attention on guest needs, being professional and welcoming
    • Exceptional communication and customer service skills, both written and spoken.
    • Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance
    • Proactivity and ability to multi-task and meet deadlines

    go to method of application »

    EN - Sous Chef

    Job Description

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Executive Chef responsibilities and essential job functions include but are not limited to the following:             

    • Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
    • Ensure the consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards
    • Conduct daily shift briefings to kitchen colleagues
    • Ensure all kitchen colleagues are aware of standards & expectations
    • Liaise daily with Outlet Managers to keep open lines of communication regarding guest feedback
    • Maintain and enhance the food products through creative menu development and presentation
    • Have full knowledge of all menu items, daily features and promotions
    • Actively interact with guests at tables
    • Balance operational, administrative and Colleague needs
    • Ensure proper staffing and scheduling in accordance to productivity guidelines
    • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
    • Follow kitchen policies, procedures and service standards
    • Follow all safety and sanitation policies when handling food and beverage
    • Other duties as assigned

    Qualifications

    Your experience and skills include:

    • Previous leadership experience in the culinary field required
    • Journeyman’s papers or international equivalent required
    • Diploma Certification in a Culinary discipline an asset
    • Computer literate in Microsoft Window applications an asset
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively with fellow colleagues as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    go to method of application »

    EN - Demi Chef

    Job Description

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Chef De Partie responsibilities and essential job functions include but are not limited to the following:             

    • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
    • Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards
    • Actively share ideas, opinions and suggestions in daily shift briefings
    • Maintain proper rotation of product in all chillers to minimize wastage/spoilage
    • Ensure storeroom requisitions are accurate
    • Have full knowledge of all menu items, daily features and promotions
    • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
    • Follow kitchen policies, procedures and service standards
    • Follow all safety and sanitation policies when handling food and beverage
    • Other duties as assigned

    Qualifications

    Your experience and skills include:

    • Previous experience in the Culinary field required
    • Journeyman’s papers or international equivalent an asset
    • Diploma Certification in a Culinary discipline an asset
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    go to method of application »

    EN - Commis Chef

    Job Description

    Commis Chef

    • Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Reporting to the Sous Chef or his designate. Responsibilities and essential job functions include but are not limited to the following

    • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
    • Ensure consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards
    • Actively share ideas, opinions and suggestions in daily shift briefings
    • Ensure all kitchen Colleagues are aware of standards and expectations
    • Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback
    • Continually strive to improve food preparation and presentations
    • Maintain proper rotation of product in all chillers to minimize wastage/spoilage
    • Have full knowledge of all menu items, daily features and promotions
    • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
    • Follow kitchen policies, procedures and service standards
    • Follow all safety and sanitation policies when handling food and beverage

    Qualifications

    Your experience and skills include:

    • Previous experience in the Culinary field required
    • Journeyman’s papers or international equivalent an asset
    • Diploma Certification in a Culinary discipline an asset
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team

    go to method of application »

    EN - Chef de Partie

    Job Description

    Chef De Partie

    • Do you have an appetite for career progression and are ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitchen team. We are waiting for you to turn moments into memories for our guests.

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    Reporting to the Senior Chef De Partie, responsibilities and essential job functions include but are not limited to the following;

    • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues 
    • Ensure consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards 
    • Actively share ideas, opinions and suggestions in daily shift briefings 
    • Ensure all kitchen Colleagues are aware of standards and expectations 
    • Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback 
    • Continually strive to improve food preparation and presentations 
    • Maintain proper rotation of product in all chillers to minimize wastage/spoilage 
    • Have full knowledge of all menu items, daily features and promotions 
    • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment 
    • Follow kitchen policies, procedures and service standards 
    • Follow all safety and sanitation policies when handling food and beverage 
    • Other duties as assigned

    Qualifications

    Your experience and skills include:

    • Previous experience in the Culinary field required 
    • Journeyman’s papers or international equivalent required 
    • Diploma Certification in a Culinary discipline is an asset 
    • Computer literate in Microsoft Windows applications an asset 
    • Strong interpersonal and problem-solving abilities 
    • Highly responsible & reliable 

    Method of Application

    Use the link(s) below to apply on company website.

     

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