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The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent at the Fairmont The Norfolk, effective and engaging communication is the key when speaking to fellow Colleagues and Guests.
What is in it for you:
What you will be doing:
Reporting to the Royal Service Supervisor, responsibilities and essential job functions include but are not limited to the following:
Your experience and skills include:
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