Sacco Administrative Assistant at Co-operative Bank of Kenya

Purpose of Job.

• The Administrative Assistant will be responsible organizing and coordinating general administrative issues as per the SACCO policies.

Reports to : Chief Executive Officer

Duties and Responsibilities

• Scheduling and calendar management – coordinating meetings and events, and organizing travel and training schedules.
• Communication management – handling phone calls, emails, and other correspondence; acting as a liaison between staff and clients.
• Document management – drafting letters, reports, presentations, and other business documents.
• Filing and data entry – maintaining organized physical and electronic filing systems.
• Office operations – ordering stationery, water, other refreshments for staff and visitors, and other office supplies; managing inventory.
• Reception duties – receiving visitors, directing them appropriately, and responding to inquiries.
• Guide and supervise outsourced support staff.
• Manage cleanliness of the offices.
• Any other lawful duties that may be assigned from time to time.

Qualifications

• Diploma in Cooperative Management, Business or Banking, Office Administration, or related fields.
• A minimum of a C+ grade in the Kenya Certificate of Secondary Education (KCSE).
• A minimum of three (3) years of experience, preferably in a financial institution, banking, or SACCO sector.
• Proficiency in computer applications such as MS Office applications, Google Workspace, and familiarity with information technology and digital tools.
• Strong communication and customer service skills.
• Ability to handle confidential information with keen attention to detail.
• A fast learner with the ability to multitask effectively.
• Familiarity with regulatory requirements relevant to the SACCO sector will be an added advantage.

Other Competencies

• Strong organizational skills.
• Good time management skills.
• Ability to work with minimal supervision.
• Incident and problem management.