Sacco Sales Representative at Co-operative Bank of Kenya

SALES REPRESENTATIVES (REF: SR/04/24)

JOB PURPOSE

To recruit members for the Society and present, promote and sell products/services using sound arguments to existing and prospective customers.

Reporting to: Business Development Manager

Main Duties and Responsibilities

• Recruit new members to the Sacco.
• Ensuring the recruited member accounts are fully funded and active.
• Achieving the set individual targets in terms of numbers and values.
• Supporting the organization and participating in sales and marketing events
• Assist in Disseminating relevant savings, loans, and services information to the Sacco members.
• Cross-selling products/services to existing and potential members.
• Assist in identifying new sales, sales prospects and follow up on new leads and referrals resulting from field activity.
• Assisting in marketing research and segmentation.
• Participating in various outreach events such as member education, among others.
• Submitting periodic sales reports in the prescribed manner.
• Carrying out sales activation drives.
• Establishing and maintaining sound member relationships.
• Ensuring compliance with necessary due diligence and the Sacco Know Your Customer (KYC) policies.
• Drive demand for the Sacco’s product portfolio.
• Keep a keen eye on market trends and the competition.
• Preparing sales reports on weekly, monthly, quarterly basis for analysis by the supervisor.
• Assist in implementation of sales, marketing and business growth strategies.
• Assist in preparation of presentations for prospective customers.
• Visit clients to get complaints/comments and handling complaints at the field level.
• Any other lawful duties that may be assigned from time to time.

Qualifications & Experience

• Diploma in Co-operative Management, Business Administration, Marketing, or its equivalent qualification.
• A bachelor’s degree in Cooperative management or its equivalent is an added advantage.
• Minimum 1-year relevant experience and in a in a similar position.