Sales Consultant at Excelwise Consultants

Job Description:

• Visit potential/existing customers to demonstrate all the services and products offered by theCompany.
• Communicate effectively to customers, giving precise solutions and presenting quotations in amost articulate manner.
• Upsell, cross-sell, identify, and develop new business from existing customers to increase theservice range within the region.
• Close sales and convince clients why services offered by the Company are superior andbeneficial to what the competition offers.
• Mediate the price increase process with the clients.
• Undertake debt collection and maintain your customers within agreed credit terms.
• Meet the desired and agreed sales target on monthly basis.
• Maintain and manage a healthy sales pipeline and meet the calls per day target.
• Take charge of the improvement and achievement of the agreed client retention rates by buildingand maintaining strong professional client relationships aimed at retaining existing clients.
• Carry out account management for allocated customers in line with procedure and bestpractice.
• Monitor the day-to-day commercial performance of each account within your territory.
• Support the tendering teams with customer surveying and quotation process.
• Actively support the conversion of sales leads.
• Partake in and support marketing activities in line with the strategy.
• Create and maintain a customer database by keeping complete records of all activitiesregarding customer visits, and complaints.
• Daily liaison with other members of the service teams to provide information and ensure thatcustomers receive excellent customer service.
• Note and advise management on market intelligence including activity by competitors toensure company services and products remain readily available and preferred by customers.

REQUIREMENTS

• Bachelor’s degree or Diploma in Business Management/Business Administration.
• 2 years experience in sales, preferably in the service industry such as insurance orfumigation.
• Valid driving license with at least one year of experience.
• Ability to drive in Nairobi and its environs.