Sales Engineer at Janta Kenya

Key Responsibilities

• Achieve a monthly profitable order level to ensure he/she meets or exceeds the annual sales target set by the Company for the Sales Engineer
• Generate sales to exceed forecast
• Generate profitable orders from the sales accounts assigned, ensuring complete customer satisfaction and establishing a long-term relationship of trust and confidence between the company and their valued customer
• Maintain a full understanding of the market. Be aware of market developments and the activities of the competition. Identify sales opportunities and understand how to convert them
• Conduct customer training and co‐ordinate promotional activities with the Sales Team Leader or Sales Manager/General Manager
• Handle customer complaints and quality concerns regarding the products and services supplied
• Maintain an active call planning and reporting system, and be prepared to provide regular updates of his/her activities – customer visits, quotations, orders, etc.
• Develop and maintain a high-level knowledge of their products as well as their application through a program of self‐study and company-conducted training
• To perform any special projects or tasks that may be assigned from time to time
• Ensure that customers receive accurate and timely quotations for products/services; may expedite orders. Follows up with customers to ensure satisfaction with product/service and to identify needs for potential future business
• Assist customer with installation and commissioning of electronic controls, electrical and mechanical components

Qualifications & Skills

• A bachelor’s degree in Electrical engineering, marketing, business administration, or related field.
• At least 5 years’ experience in sales of Boilers/energy/technology field.
• Strong communication, interpersonal, customer service, and sales skills.
• The ability to relate technical information to non-technical customers.
• Excellent technical and problem-solving skills.
• Good leadership and team working skills.