Sales Manager Mass and Middle core Retail, Card Issuing at KCB Bank Kenya

KEY RESPONSIBILITIES: 

• Grow Card sales through issuance of new credit cards, prepaid cards, and debit cards for new business to grow the portfolio. (Physical and Virtual) 
• Drive card utilization to deliver value to the bank through card usage. 
• Direct, coordinate and manage Card Sales activities for the card sales team. 
• Enhance extension of appropriate credit limits to achieve a quality asset book and acceptable NPL. 
• Identification of new Card business opportunities and maintaining the relationships through cross-selling of bank products to diversify the revenue base to maximize financial returns, 
• Build and maintain customer relationships in order to achieve excellent customer service and Customer loyalty through the introduction of customer-friendly products and solutions 
• Manage and develop the Sales Team to drive and achieve sales targets of 10 closed sales per month while growing the performance. 
• Actively provide leadership during product campaigns, through presentations and sales promotions like the introduction of the new application forms. 
• Analyse market intelligence received from the sales teams and generate recommendations for product development/modifications. 
• Provide training and coaching to the Sales Team, branch staff and retain a high-performing sales team. 

KEY REQUIREMENTS

• Business Related Degree
• 4 years of experience in Card Issuing
• 3 years of experience in Sales
• 1 year of experience in Card Portfolio Management
• 2 years of experience in Card Services
• 1 year of experience in Relationship Management