Sales Operations and Demand Planning Analyst at Flexi-Personnel

The individual will support the sales department through data analysis, reporting, forecasting and operational support. Their key responsibilities include developing insights to enhance sales performance, managing sales operations processes, demand planning to support decision-making, and offering accurate and timely insights to optimize strategies. They will be required to Collaborate with cross-functional teams to drive efficiency and improve processes.

ROLES & RESPONSIBILITIES:

Data Collection & Management: -

• Gather and clean data from sales, marketing, finance, and customer systems.
• Maintain dashboards and reporting tools for commercial performance.

Analysis & Insights: -

• Identify trends in revenue, pricing, and customer behaviour.
• Conduct competitor and market analysis to support strategic planning.
• Evaluate promotional effectiveness and ROI of marketing campaigns.
• Adjust plans based on promotions, product launches, or market changes.

Business Support: -

• Provide actionable insights to sales, marketing, and finance teams.
• Support pricing strategies and margin optimization.
• Develop KPIs and performance metrics for commercial teams.

Forecasting: -

• Analyse historical sales, market trends, and seasonality to predict demand.
• Use statistical models and planning software to generate forecasts.
• Monitor forecast accuracy and continuously improve models.

Inventory & Supply Chain Alignment: -

• Ensure stock levels meet forecasted demand without overstocking.
• Collaborate with regional Demand Planning and Supply teams to balance supply and demand.
• Identify potential shortages or surpluses and recommend corrective actions.

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & COMPETENCIES:

• Bachelor’s degree in business administration, Economics, Finance, or a relevant field.
• 5yrs of experience working within the beverage, FMCG, or a similar industry.
• Proficiency in data analysis tools, ERP, CRM software, and Microsoft Office Suite.
• Strong Analytical Skills to interpret data, generate actionable insights, and support decision-making.
• Excellent Communication skills for effective collaboration with cross-functional teams and presenting data-driven findings.
• Knowledge and experience in Demand Planning and Sales Operations to optimize processes and improve performance.
• Ability to work effectively in a hybrid working environment with strong time-management skills.