Sales Representatives - Branch - Bungoma at Royal Mabati Factory

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are seeking to recruit Sales Representatives - Branch for our outlets in Nakuru, Kakamega, Kericho, Nanyuki, Bungoma, Kisii, Eldoret, and Kisumu. The role is responsible for driving branch sales growth, managing day-to-day branch operations, and ensuring exceptional customer service. This position combines field sales activities with branch management duties, including stock coordination, payments follow-up, and local marketing execution.

Key Skills & Qualifications:

• Education: Diploma or Degree in Sales & Marketing, Business Administration, or a related field.
• At least 2 years' experience in sales, retail, or branch operations (experience in the construction/steel industry is an advantage).
• Knowledge of sales techniques, customer engagement, and basic inventory control.
• Strong communication, interpersonal, and negotiation skills.
• Proficiency in MS Office and CRM systems.
• Valid driving license will be an added advantage.

Key Competencies

• Drive sales in the assigned branch territory through walk-in customers and field visits.
• Identify and pursue new business opportunities while maintaining relationships with existing clients.
• Conduct product demonstrations and presentations to enhance market penetration.
• Manage daily branch operations including opening, closing, and safeguarding assets.
• Attend to customer inquiries, complaints, and provide after-sales support.
• Process and dispatch customer orders, ensuring timely delivery and accurate documentation.
• Monitor branch stock levels, conduct reconciliations, and request replenishments.
• Process customer payments, maintain accurate daily records, and follow up on outstanding balances.
• Prepare and submit daily, weekly, and monthly sales and stock reports.
• Update CRM with customer interactions and sales activities.
• Ensure branch compliance with company policies, safety standards, and operational procedures.