Salesperson - New Equipment Business at KONE Corporation

Reporting directly to the Sales Manager, we are looking for an energetic and enthusiastic Salesperson - New Equipment Business to be based in our Nairobi office. In this role, you will ensure proactiveness and efficiency of the New Equipment Business (NEB) Sales. The role supports NEB Sales by taking care of lead handling, booking customer meetings, as well as contacting customers by phone or via online channels. The role may also support sales planning and sales funnel actions.

This is a unique opportunity to join a team of professionals who thrive to drive NEB sales development strategies and share best practices . If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

What you will do:

• Create, nurture and develop customer relationships in his/her area of responsibility;
• In early phases of projects, drive solution selling methodology with architects, developers, consultants and/or other influencers to ensure KONE solutions are meeting customer’s needs;
• Encourage an interest and demonstrate the value of KONE’s digital offering to influencers and customers;
• Focus on growing KONE’s position in his/her customer base or market area;
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling);
• Ensure top customer satisfaction and solve complaints with the rest of KONE team;
• Be accountable for updating customer in formation currently in CRM;
• Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
• Proactively develops and creates customer relationships in his/her area of responsibility;
• In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio;
• Creates interest and demonstrates value of KONE digital offering to influencers and customers;
• Develops and grows KONE’s position in his/her customer base or market area;
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling);
• Ensures customer satisfaction and solves complaints with the rest of KONE team;
• Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM;
• Request technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy;
• Work closely with the Country Operations and Global NEB teams to ensure profitable growth

Are you the one?

• Bachelor’s Degree in Engineering or higher will be advantageous;
• 3 - 5 years’ technical experience in the elevator/escalator industry preferred;
• 3 - 5 years’ technical experience the construction, building material or related industry;
• Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
• Passion for sales, with a proven track record and a strong customer focus;
• Excellent English communication, presentation and negotiation skills. Knowledge of other African languages will be advantageous