Saloodo! Market Lead at DHL

Key Responsibilities

1. Take full ownership of and drive all our road freight activities in Kenya leveraging our unique digital Saloodo! platform
2. Develop plans to grow the road freight business in Kenya in a profitable manner and constantly monitor progress
3. Oversee, develop and manage all road freight operations
4. Identifying new opportunities to grow and expand the customer base, actively engage with customers to develop our business
5. Ensures that Saloodo! provides consistent customer experience to carrier & shippers – considering local requirements as needed
6. Actively manage key stakeholders on various levels – Country Management, regional management, own team, shippers & carriers to drive the success of the Saloodo! platform
7. Manage country teams who perform day to day responsibilities such as customer service, incident management or carrier review meetings
8. Analyse daily, weekly and monthly development of key KPIs
9. Establish regular carrier meetings and ensures that these are conducted for all key carriers
10. Ensure compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality

Job Skills, Qualifications & Experience:

Competency segment ‘Business’

• Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions.
• Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.
• Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.
• Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.
• Competency segment ‘Leadership’
• Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
• Competency segment ‘Personal’
• Accountability: Acts responsibly. Can be counted on to keep commitments.
• Communication: Provides both verbal and written information in a timely, clear and concise manner.
• Self-Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive

Experience

• At least 7 years of operational Road freight experience
• Management & leadership experience, ability to manage in
• matrix setup
• Good command of English, Swahili would be a plus
• Interest in digital solutions

Education

• Bachelor degree or equivalent

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Flexible working hours with the possibility of occasionally working from home upon agreement
• Possible further career development
• Competitive salary.