Senior Human Resource Coordinator at Samasource

About The Job

In preparation for Samasource's next phase of growth, we are searching for a seasoned and committed Senior-Human Resource Coordinator.

The role provides guidance and support in talent management, performance management, staff development and training, succession planning, data-sourcing and special HR Projects, to ensure efficient-delivery of services to the center management and various end-users.

In addition, the Senior HR Coordinator will contribute to the development & execution of operational HR Policies, Procedures and Systems.

You will serve as a key partner to the Director of Human Resource and reporting directly to this role.

Key Responsibilities

• Provides input to HR policy and procedure formulation, implement, interpret and ensure effective and proactive communication on policies, procedures and systems.
• Support in the development of a robust and effective on-boarding and induction that promotes a learning culture within the Center, as well as separation programs, and follows through on feedback.
• Coordinates Talent acquisition and placement as required.
• Provides assistance in data analysis on HR statistics such as job-classification, employment, employee relations, and/or benefits data as directed by the HR Director.
• Supports in the dissemination of outcomes of Center Management decisions on performance evaluation, in close consultation with the HR Director.
• Supports the end-to-end Organization training and coordinates staff individual education support.
• Undertakes training needs assessments as necessary, monitors and reviews the progress of trainees through questionnaires and discussions, and documents and discusses the outcomes with the HR Director.
• Support in the preparation of management reports including but not limited to; Training analysis, Recruitment analysis and Headcount Report
• Assists in systems implementation of HR projects
• Support in managing the Exit Interview process and in collating feedback for appropriate implementation.
• Manages complaints, settling disputes, and resolving grievances and conflicts, so as to maintain good employee relations.
• Any other duties and responsibilities as assigned by your supervisor.
   

Minimum Qualifications

• Bachelor's Degree in Humanities, Sociology or a related field plus Diploma in Human Resources.
• 4+ Years' experience in a Sr.HR Officer role.
• Demonstrated knowledge of HR functions
• Good understanding of employment legislation.
• Strong written and verbal communication skills.
• Robust business and HR acumen.
• Sound knowledge of HR best practices.
• Technologically proficient in use of technology to communicate effectively & professionally.
• Excellent analytical and data management skills.
• Results oriented and strong attention to details.
• Passionate, highly self - motivated, energetic and enthusiastic team player

Preferred Qualifications

• Working with HRMIS.
• Qualification in Higher National Diploma in HR is desired.