Senior Human Resources Assistant (Multiple Positions), G7 (Temporary) at United Nations Office at Nairobi (UNON)

• These positions are located in the Human Resources Management Service (HRMS) within the Division of Administrative Services of the United Nations Office at Nairobi and report to the Human Resources Officer in the Staff Entitlements and Benefits Section. The Senior Human Resources Assistants will be responsible for the following duties:

Responsibilities
ADMINISTRATION OF ENTITLEMENTS:

• Supervises and supports maintenance of Umoja entitlements reference tables.
• Reviews and processes data pertaining to conditions of service.
• Administers benefits and entitlements of staff, and reviews staff members' eligibility for entitlements and benefits within the Staff Regulations and Staff Rules; determines entitlements and reviews, analyzes and documents cases requiring exceptional treatment for the approving authority.
• Administers and monitors contractual status of staff, including relevant actions regarding appointments, extensions, transfers, reassignments, loans or secondment of staff, analyzing recommendations regarding changes in contractual status, determining status and entitlements of such staff and drafting related correspondence and following up with phone calls, as necessary.
• Supports the Human Resource Officer with coordination of reports, statistical info and actions required in support of special exercises and ad hoc cleanup activities required for the section as a whole.
• Guides and mentors junior staff on entitlements and benefits processing in Umoja.
• Takes the lead on knowledge sharing of updates, new policies and practices in the UN human resource community.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information materials such as web pages or brochures.
• Perform other related duties as assigned.

Competencies

• PROFESSIONALISM: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise. Is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• ACCOUNTABILITY: Takes ownership of all responsibilities and honors' commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Education

• Completion of high school diploma or equivalent is required.
• Supplemental training in human resources, administration, or related area is required.
• Bachelor’s degree in human resources, business administration and other related area is desirable.

Job - Specific Qualification

• Certification in human resources at the diploma level or equivalent is desirable.
• Training in Enterprise Resource Planning (ERP/SAP), such as Umoja or similar is desirable.

Work Experience

• A minimum of ten (10) years of progressively responsible work experience in human resources management, personnel administrative services or related area is required. The minimum years of relevant experience is reduced by two years for candidates who possess a first level University degree.
• Six (6) years work experience in a busy human resources staff administration environment in an International Organization is desirable.
• Experience in processing and troubleshooting personnel transactions in Enterprise Resource Planning System and or SAP (Systems Applications and Products) is required.
• Experience in handling complicated staff entitlement and benefits cases and application of human resources staff rules in an International Organization is desirable.
• Experience in supervising, leading or mentoring team members is desirable.
• One (1) year or more of experience in data analytics or related area is desirable.

Languages

• English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of French is desirable. Knowledge of another official United Nations language is desirable.