Senior Manager - Operations at KPMG

Purpose of the Position:

We are currently looking for a Senior Manager – Operations who will play an integral role in supporting the Africa COO in helping all the Africa regional firms meet the Trust and Growth ambitions, promoting consistency and collaboration, so that KPMG becomes the Clear Choice for clients and talent. The role will report directly to the Africa Regional COO and represents an exciting opportunity to build relationships with senior leaders across the Africa Region.

The role’s primary responsibilities will be:

• Support the Africa COO in coordinating the day-to-day operations of the Office of the Africa COO including the Africa Region business planning, budgeting, management of the investment portfolio, marketing and communications, stakeholder management, quality and risk management, people, and culture.
• Represent the Africa COO in Regional meetings as required.

Key roles and responsibilities

Strategy and Execution:

• Work across the Africa region to coordinate the collation and consolidation of the Africa Region Plans.
• Monitor the implementation of agreed initiatives, programs and prepare periodic report on status of Africa Region Plans

Operations:

• Support the Africa COO in coordinating the business planning, management reporting and budget activities for the Africa Region with all relevant stakeholders and functional leaders
• Support the Africa COO in driving the operational and technology strategy development and execution across Africa.
• Monitor, review and recommend initiatives to the Africa COO to improve operational effectiveness and efficiency across Africa.
• Monitor and report on utilization of the Global Delivery Network across Africa.

Driving 2% Market Share Gain

• Support the Africa COO in monitoring and reporting on the status of deployment of agreed Regional investments; engage with all relevant stakeholders and functional leaders across Africa to collate information on return on investments.
• Monitor and report on status of inorganic growth strategy and plans for the Region. 

Academic/Professional qualifications and Experience:

• A business related undergraduate degree from a recognized university.
• A masters degree will be an added advantage.
• Membership to of a professional body.
• Have a minimum of ten (10) years of relevant professional experience, five (5) years of which should be in a management position or leadership role.
• Good understanding of strategy implementation, mergers and integrations methodology.
• Strong project management capabilities, including experience in coordinating cross and multifunctional workstreams.
• Demonstrates strong strategic thinking skills and insights with the ability to translate strategy into practical solutions.
• Maintains trust and respect through an open, collaborative and authentic approach is seen as a strong collaborator and trusted advisor.
• Seeks facts, insights and analysis before making informed decisions. 
• Commands the relevant details whilst not losing sight of the bigger picture.
•  Strong client oriented background Team Lead or similar roles. 

Personal attributes:

• Consistently demonstrates KPMG values: Integrity, Excellence, Courage, Together, For Better.
• Build collaborative and trusted relationships connects with individuals, teams and organizations to build lasting, collaborative relationships that enable global, firm wide growth.
• Demonstrates a growth mindset by growing self, others and relationships through self awareness, innovation, and an exceptional client experience.
• Makes an impact by driving quality, bringing strategic perspective, and tackling difficult decisions by exercising sound, ethical business judgement.