Senior Manager, Partnerships at KCB Bank Kenya

KEY RESPONSIBILITIES:

Partnership Strategy & Execution

• Develop and implement partnership strategies aligned with Retail Banking objectives.
• Identify, evaluate, and prioritize partnership opportunities that create business value.
• Execute partnership initiatives to deliver measurable growth and customer impact.

Business Development & Growth

• Drive acquisition of new customers and revenue streams through strategic alliances.
• Negotiate and structure partnership agreements that optimize commercial and operational outcomes.
• Monitor performance of partnerships and recommend improvements to maximize value.

Stakeholder & Relationship Management

• Build and maintain strong relationships with key partners, institutions, and stakeholders.
• Act as the primary liaison between the bank and its strategic partners.
• Ensure seamless coordination across internal teams to deliver partnership commitments.

 Innovation & Market Expansion

• Leverage partnerships to introduce innovative solutions and expand into new markets.
• Support the development of digital and lifestyle propositions through collaborations.
• Track industry trends and competitor activities to identify emerging opportunities.

Risk & Compliance Management

• Ensure all partnership activities comply with internal policies, contractual obligations, and regulatory requirements.
• Proactively identify risks related to partnerships and develop mitigation strategies.
• Monitor governance structures to safeguard the bank’s interests in external collaborations.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

• Bachelor’s degree in business or any relevant degree. 
• 10 years’ work experience, with at least:
• 10 years of experience in Sales (Essential)
• 8 years of experience in Microfinance (Essential)
• 7 years of experience in Credit Appraisal (Essential)
• 7 years of experience in Portfolio Management (Essential)
• 10 years of experience in General Banking (Desired)
• 6 years of experience in Product Development (Desired)
• 6 years of experience in Customer care/Relationship Management (Essential)
• 7 years of experience in People Management (Essential)
• 7 years of experience in Performance Management (Essential)
• 2 years of experience in Partnership Management (Desired)