Senior Manager Trade Sales – Corporate (2 Positions) at NCBA Group

Job Purpose Statement

The Senior Manager Trade Sales will be in charge of business growth and management of budgets and revenue in Corporate banking segment. Will develop and implement the unit’s strategies to increase Trade Finance income and business volumes through sales and marketing of Trade finance products.

Key Accountabilities (Duties and Responsibilities)

Financial 65% 

• Drive growth of Trade Finance Income and Business volumes through marketing, selling of trade finance products to identified customers within Corporate Banking
• Support Relationship Managers in assigned segments within Corporate Banking to customize products and to grow incomes and business volumes.
• Carry out product re-engineering and rollout customized trade finance products to the existing portfolio.
• Agree on the Department’s budgets in conjunction with Head of Trade Finance and ensure that processes are in place to monitor performance against budget.
• Maintenance of existing client base and acquisition of new business from the market.

Customer Experience 20% 

• Assist customers resolve problems where the cause appears to be within own area of responsibility.
• Initiate actions to overcome problems identified in meeting the service levels.
• Ensure agreed SLAs with the department are adhered to by all parties.

Risk and Compliance (Internal Processes) 10% 

• Understand clients’ businesses and anticipate their requirements through consultative crossselling. To match client’s needs with product capabilities through presentation of tailored proposals in order to maximize revenue and profitability.
• Be a crucial part of the solution implementation and follow up team to ensure client inconvenience is minimized.
• Provide advisory and guidance services to the relationship managers, operations staff, credit Risk teams and branch network in relation to trade Finance related products and transactions.

People and Culture 5% 

• Product training to Bank staff across the bank.
• Develop and agree on an annual basis, individual and team performance objectives, standards and targets.
• Review regulationns

Job Specifications

• Academic: A Bachelors’ degree in Business Management with a bias in Commerce, Accounting, Economics or Finance
• Professional:Professional Banking Qualification (ACIB) not necessary but can be an added advantage

Desired work experience:

• At least 10 years work experience in Banking
• At least 5 years’ experience in Trade Finance sales
• Experience in customer service and Trade Finance products
• Experience in leading teams
• General Branch Banking Operations

Closing on: Jul 4, 2022