Senior Operations Manager at Bolt

What drives our operations? Our people. We're looking for an analytical and solutions-driven Senior Operations Manager who can sort up supply, support, demand, and grow Bolt further.

Let’s build the future of transportation together!

Your role will have a direct and tangible impact on local operations that you can see in real-time. If you're ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here's your chance!

Your daily adventures will include:

• Define, implement and optimise local operational processes and procedures
• Figure out the logistics of how many drivers are needed where and when
• Design and execute strategies to increase driver's engagement and loyalty while reducing churn rate
• Develop complex analytical models and reporting systems at city and country level
• Actively support the expansion through the rest of the country
• Establish partnerships with local fleet owners and other relevant entities
• Advise and closely collaborate with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives
   

What we’re looking for:

• 5+ years experience in management and analytical positions
• A data-driven analytical mindset (great Excel skills)
• Amazing negotiation and communication skills
• Be a hustler, not stopping after 20 obstacles a day
• People management experience
• A Bachelor's Degree in Economics, Finance, Engineering or other analytical subjects
• Passion about new technologies and ridesharing

You will get extra credit for:

• Experience in the sharing economy, transportation industry, tech, startups or a dynamic high-growth company
• Experience in product launches or running a business
• Beginner/intermediate Python or equivalent