Senior Research Executive - Public Affairs at Ipsos Synovate

JOB PURPOSE:

• This role exists to manage and execute research projects in a manner that ensures client satisfaction. The role holder manages and oversees multiple projects, ensuring that the work standards are of a high quality, deadlines are met and that projects are completed within budget. The role holder is also responsible for day to day client liaison in terms of queries and feedback.

ESSENTIAL RESPONSIBILITIES AND DELIVERABLES

Project Management

• Ensuring that projects are completed on time, on budget and to the expected quality standards.

Client Relationship Management and Business Development

• Managing the relationship with clients on a day-to-day basis and keeping them informed regarding the progress of projects.
• Provide technical and commercial input into proposals in terms of research design, methodologies, costs, deliverables and timing.
• To keep abreast of current offerings and developments within Ipsos and in the research world at large to ensure that proposals and pitches are both competitive and differentiating
• To keep abreast of competitors’ research offerings where Ipsos operates
• To ensure that industry and research knowledge is integrated from other projects, desk research and other teams/sources to obtain a consolidated, competitive offering

Research Design

• Designing the relevant research instruments (questionnaires, discussion guides, interviewer briefs, sampling plans, etc.)

Data Analysis and Interpretation

• Ensure accuracy of information received from Data processing
• Ensure generation of accurate analytical reports
• Ensure all interpretation is in accordance with findings

Report Writing

• Write accurate and insightful reports keeping proposal requirements and objectives in mind and adhere to relevant Ipsos standards
• Consult other relevant external data and analyze market trends that will enhance and add value to the Report

Presentations

• Design presentation according to client and Ipsos Standard requirements
• Make presentation to Client when required

Leadership, team and people management

• Responsible for coaching/on the job training for junior team members
• Pro-actively responsible for their own learning & development
• Promote team spirit

Required Experience and Qualifications

• A relevant University Degree
• A minimum of 3 years’ continuous experience in market research
• Solid knowledge of market research services and tools (preferably with an emphasis on quantitative custom research, but having both quantitative and qualitative experience will be an advantage)
• Knowledgeable on industry issues
• Knowledge and experience in preparing budgets and cost management
• Excellent command of spoken and written English
• Exceptional presentation skills
• Ability to work under pressure and manage time effectively
• Excellent leadership and project management skills
• Strong Analytical skills, Training skills and Delegation skills
• Excellent computing skills especially in Microsoft Word, Excel and PowerPoint