Shop Manager at Corporate Staffing

Our client is new jewellery shop in Nairobi seeking to hire an experienced Shop Manager who will be responsible for handling the daily management of the operations of a jewellery store

Key Responsibilities

• Maintain store appearance and visual merchandising standards in accordance with company guidelines
• Drive sales through effective floor management, product knowledge, and customer service
• Achieve or exceed daily, weekly, and monthly sales goals
• Monitor inventory levels and reorder merchandise as needed to maintain optimal stock levels
• Train and develop team members on product knowledge, selling techniques, and customer service
• Handle all aspects of customer service, including handling customer complaints and concerns in a professional and timely manner
• Process transactions quickly and accurately, following all company procedures
• Maintain store appearance and visual merchandising standards in accordance with company guidelines
• Process transactions quickly and accurately, following all company procedures
• Recollecting cash with sales receipts, and maintaining operating records such as records of store transactions.
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
• Ensuring high levels of customers’ satisfaction through excellent service
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc.

Required Skills and Qualifications

• Diploma/Degree in any relevant field
• Proven experience as a shop manager or retail store manager would be an added advantage
• Excellent communication, customer service, and interpersonal skills
• Strong leadership qualities and decision-making ability
• Good organizational and time management skills
• Good communication and interpersonal skills
• Creativity and commercial awareness
• Proven successful experience as a
• Powerful leading skills and business orientation
• Customer management skills

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Shop Manager) to jobs@corporatestaffing.co.ke by 15th September 2023