Spa Manager at PrideInn

​We're looking for a dynamic Spa Manager to lead our Bamboo Ocean Spa and oversee wellness and fitness operations including the Uzima Health and Fitness Gym at Prideinn Paradise Beach Resort and Spa. If you are passionate about holistic wellbeing. exceptional guest experiences, and inspiring team leadership - we want you!

KEY RESPONSIBILITIES:

• Oversee the day-to-day operations of Bamboo Ocean Spa and Uzima Health and Fitness Gym
• Develop and implement innovative wellness programs and fitness initiatives to enhance guest experiences
• Lead, motivate, and train the spa and fitness team to deliver top-tier service
• Coordinate with fitness instructors and wellness professionals for class scheduling and training plans
• Create attractive wellness, spa, and fitness packages and promotions
• Manage budgets, inventory, and operational costs efficiently
• Monitor client satisfaction and continuously improve the guest journey
• Ensure strict adherence to health, safety, and hygiene protocols across spa and gym facilities

REQUIREMENTS

• Higher diploma in spa management or degree in business management
• Minimum 3 years in 5 star hotel set up is an added advantage.
• Strong leadership, organizational, and communication skills
• Comprehensive understanding of spa treatments, fitness programs, wellness trends, and health products
• Demonstrated ability to lead diverse teams and achieve revenue target