Spa Receptionist at Bridge Talent Management

Job Description

We are currently seeking a Spa Receptionist for one of our clients in the hotel industry. This role is ideal for a service-oriented professional with a background in hospitality who is passionate about wellness and customer experience.

Key Responsibilities:

• Welcome and check in spa guests warmly and professionally.
• Manage appointment scheduling and coordinate with spa therapists.
• Handle phone, email, and in-person inquiries regarding services, pricing, and availability.
• Maintain accurate records of bookings, payments, and client information.
• Upsell spa treatments and products where appropriate.
• Ensure the front desk area and reception lounge remain tidy and inviting.
• Coordinate with other departments (housekeeping, maintenance) to support smooth spa operations.

Requirements

• Certificate or Diploma in Hospitality, Front Office Operations, or a related field.
• Prior experience in a front desk or customer service role is required.
• Experience in a hotel or spa environment is a strong advantage.