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  • Posted: Sep 22, 2022
    Deadline: Oct 3, 2022
  • The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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    Supervisor - ICT

    Job Summary:                   

    To install and maintain computer hardware, software and networks; to facilitate and effectively ensure that the information flow that ensures that ICT needs of KRASPS are met.

    Key Responsibilities:

    • Providing IT related support, by reviewing the scheme’s needs, in terms of computerization, Telecommunication, and other technology.
    • Managing the installation systems and that of new versions used and trouble shoot ad-hoc user problems in its functioning.
    • Managing the office multi-user computer network, as well as data and telecommunication facilities.
    • Planning the acquisition of specific computer software, coordinating its introduction into the office, and managing its maintenance.
    • Organizing computer training and support for all staff in KRA Staff Pension Scheme.
    • Coordinating records management through establishment of a computerized records management system for the office in accordance with scheme’s guidelines and policies.
    • Scouting for new technological innovations within KRA Staff Pension Scheme core business areas.
    • Updating KRA Staff Pension Scheme IT knowledge by participating in learning opportunities; reading professional publications and maintaining personal networks.
    • Supporting the design and implementation of IT policies and procedures OR any other duties as may be assigned by the supervisor.

    Academic Qualifications

    • University Degree in information communication technology or any other relevant degree.

    Relevant Work Experience Required

    • Minimum three (3) years’ experience in Information communication Technology.

    Skills Required:

    • Excellent computer skills, working knowledge of office automation software and practical knowledge of information and communication technology (ICT).
    • Excellent English writing and editorial skills.
    • Strong attention to detail and exceptional organizational skills are necessary.
    • Excellent, concise  and  clear  interpersonal  and  written  communication  skills  working effectively with others, thinking and understanding and achieving results.
    • Strong social media and online skills; able to write and upload campaign information on the Scheme’s website and social networks.
    • Ability to communicate with various stakeholders on a global level.
    • Excellent analytical, problem solving and negotiation skills.
    • Proficiency in use of Microsoft suite application packages.
    • Excellent secretarial and office management skills.
    • Good time and diary management skills.
    • Good organization and analytical skills and ability to prioritize work.
    • Ability to work under pressure and tolerance in handling diverse personalities;
    • Good understanding of the Trust Secretary’s role in relation to other departments;
    • Ability to handle stress, work under pressure with high work volumes, Self-Oriented , assertive and decisive

    Method of Application

    Interested and qualified? Go to Kenya Revenue Authority (KRA) on to apply

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