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  • Posted: Sep 22, 2022
    Deadline: Oct 3, 2022
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  • The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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    Supervisor - Pension Services Administration

    Job Summary:                   

    To provide support for the general administration of the scheme by giving administrative and logistic support in all relevant activities.

    Key Responsibilities:       

    • Maintaining client scheme records and files, and keeping up to date records for the section’s activities.
    • Supporting the Pension Administration Officer in liaising with scheme members and their dependants.
    • Supporting the Pension Administration Officer in calculating member benefits.
    • Ensuring all standard procedures are adhered to, actions all routine and administrative tasks and responding to clients in a timely manner with relevant and accurate information.
    • Work effectively the pension administration team to support the sections activities.
    • Providing administrative and logistic support in organizing the Annual General Meeting for scheme members.
    • Supporting the Pension Administration Officer in developing the scheme members newsletter
    • Provide regular updates to team leader on work in progress.
    • Assisting the Pension Administration Officer to deal with member queries, both over the phone and face to face.
    • Recording minutes for all team meetings in order to identify issues and improve service delivery

    Academic Qualifications       

    • University Degree in Business Administration, Social science or a related degree from a recognized institution.

    Relevant Work Experience Required      

    • Minimum three (3) years’ work experience in retirement benefits scheme administration.

    Skills Required:           

    • Must be computer literate and familiar with Pension Administration
    • A professional course will be an added advantage
    • Effective communication, interpersonal skills and negotiation skills.
    • Excellent report writing skills and planning skills
    • Should be a team player

    Method of Application

    Interested and qualified? Go to Kenya Revenue Authority (KRA) on www.kra.go.ke to apply

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