System Administrator at ABNO Softwares International

Reports to: Technical Operations Manager

JOB SUMMARY

The Systems admin will maintain the computer networks, provide technical support and ensure the whole company runs smoothly. He /She will monitor and maintain the company computer systems, install and configure hardware and software, and solve technical problems.

ROLES &RESPONSIBILITIES

1. Install and configure computer hardware, software, systems, networks, printers and scanners
2. Monitor and maintain computer systems and networks
3. Responding in a timely manner to service issues and requests
4. Providing technical support across the company
5. Setting up accounts for new users
6. Repairing and replacing equipment as necessary
7. On board & train new staff on all company platforms such as team; teams, basecamp, 3cx telephone platform, & assign them new emails.
8. Maintain Company Servers/ biometric systems etc.
9. Organize the boardroom and assign projectors to teams as may be required.
10. Knowledge, skills and experience required
11. BSc/Ba in Information Technology, Computer Science or a related discipline
12. Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is an added advantage
13. At least 2 years proven work experience as a System Administrator, Network Administrator or IT support in a busy organization.
14. Experience with databases, networks (LAN, WAN) and patch management
15. Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
16. Ability to create scripts in Python, Perl or other language
17. Familiarity with various operating systems and platforms
18. Knowledge on LMS platforms

Other Competencies

• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Experience and interest in internal and external communications, partnership development
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.