Systems Administrator at NCBA Group

Job Purpose Statement

The Senior Database Administrator role is to support the bank’s databases and database infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas; particularly NCBA group databases, database storage, database server operating systems and database backups in collaboration with external vendors, system experts and consultants.

Key Accountabilities (Duties and Responsibilities)

• Database Maintenance (40%): Maintain and develop all databases.
• Database Management (30%): Manage recovery agreements to handle projects, incidents, problems, and escalations per policies and SLAs.
• Database Integration (10%): Align database strategy with the bank’s business direction.
• Database Security (10%): Ensure database security against data loss, corruption, and unauthorized access.
• Database Projects & Performance (10%): Plan and implement projects while monitoring database capacity and performance for optimal efficiency.

Job Specifications

• Academic: Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Professional: ITIL, OCA, OCP, OCM, or other relevant IT qualifications; Project Management certification (e.g., PRINCE2, PMP) preferred.
• Desired Work Experience: Five years of experience in database and storage support in medium to large organizations; experience in a bank or financial services is an added advantage.

Job Dimensions

Reporting Relationships

• Direct Reports: None
• Indirect Reports: None

Stakeholder Management

• Internal: IT Department
• External: None specified

Decision-Making Authority / Mandates / Constraints

• Scope: Structure of databases and database infrastructure within approved guidelines
• Responsibilities: Database design, reviews, and improvement proposals
• Type: Operational

Work Cycle and Impact

• Planning Horizon: 3 - 6 months