Front Office Receptionist at Talanta institute

Job Description

To be the first point of contact for the college and coordinate other departments in the organization, ensuring excellent reception that leaves a positive, lasting impression about the organization for both internal and external customers.

Duties and responsibilities:

• Receive visitors, respond to them, and address their inquiries.
• Receive incoming calls, make outbound calls to clients and prospects, and respond to the school WhatsApp.
• Maintain and operate an efficient communication and coordination system.
• Coordinate the planning of staff meetings and other internal meeting venues.
• Take minutes for all the meetings i.e. staff and marketing meetings and any other as directed.
• Ensure effective and efficient use of office equipment by departments.
• Secure the booking of external meeting facilities as and when required.
• Ensure the smooth flow of documents.
• Ensure all office repairs and breakages are reported to the admin on time for action.
• Ensure the office is clean and tidy at all times.
• Ensure timely coordination of activities within the administration department.
• Responsible for opening and locking the main office block and other rooms before and after work hours, respectively.
• Maintain office security by following the laid-down procedures for staff, visitors, and guests.
• Support in handling HR duties when called upon.
• Handle any other duties as assigned by the admin.

Minimum Qualifications:

• A diploma in business management or business administration; and training in front office management or customer service.
• Minimum of three years of experience as Admin Assistant/Receptionist in a busy work environment.
• Excellent experience in the use of office equipment, i.e., computers, printers, scanners, among others.
• Good knowledge of the MS Office Suite.
• Excellent verbal and written communication and interpersonal skills.
• Excellent organizing and planning skills with attention to detail.
• Creativity and problem-solving skills.