Talent & Capability Associate at Britam

Job Purpose:
The Talent & Capability Associate (6 months Fixed term contract) will support HR Operations in Talent Acquisition, Onboarding, Performance management and Learning & development across the organization. He/She will deliver exceptional employee experience, ensuring efficiency while ensuring adherence to set policies, procedures and guidelines.

Key Responsibilities:
Recruitment and Selection:

• Assist in attracting and evaluating candidates from a diverse pool of recent graduates and experienced professionals.
• Support the recruitment process by helping with job postings, shortlisting candidates, and coordinating interview schedules.
• Respond to inquiries from prospective applicants promptly and professionally to ensure a positive candidate experience.
• Build relationships with candidates throughout the selection process by providing timely updates and communication.
• Learn to utilize recruitment technology systems (e.g., Taleo) to track candidate applications and statuses.
• Collaborate with HR Business Partners (HRBPs) to assist in interview coordination and candidate communication.

Onboarding:

• Assist in implementing onboarding processes for new hires to ensure a smooth transition.
• Welcome newly hired employees and help manage their onboarding experience.
• Prepare and send communications regarding new staff announcements to the business.
• Schedule and coordinate onboarding presentations by liaising with various departments.
• Serve as a point of contact for hiring managers and new employees during the onboarding process.
• Gather feedback on the onboarding experience using surveys to identify areas for improvement.

Performance Management:

• Support the performance review process by tracking timelines for quarterly, mid-year, and end-year evaluations.
• Provide updates on the status of quarterly appraisals and ensure that all staff KPIs and job descriptions are discussed with new joiners.
• Follow up on probation periods and confirmation processes for new hires to ensure timely completion.

Learning & Development

• Assist the Learning Lead and the Head of Talent and Capability in various learning and development initiatives.
• Support the implementation of the Annual Training Calendar and monthly learning schedules.
• Promote a learning culture by championing existing learning platforms, such as LinkedIn Learning.
• Help organize and coordinate ongoing L&D activities at the group level and in different operational countries.
• Prepare and present basic reports on training metrics and effectiveness as needed.
• Utilize L&D data to identify training needs and recommend solutions to enhance development programs.

Knowledge, experience and qualifications required:

• Bachelor’s Degree in Human Resources or a related field.
• Diploma in HRM and/or Certification in CHRP is an added advantage.
• 1-2 years’ experience in generalist human resources management.
• Excellent interpersonal and communication skills.
• Able to work effectively in a multicultural environment.
• Attention to detail, organized, and has the ability to prioritize skills.
• Skills in database management and analytics.
• Ability to work in a fast-paced environment and handle a high volume of requests in an effective and timely manner.
• Proficiency in advanced excel.