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  • Posted: Jan 12, 2023
    Deadline: Not specified
  • Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya.
    Read more about this company


    Telesales Agent

    Apollo Agriculture is seeking for Telesales Agents to:

    • Conduct Telesales and convert prospective clients.
    • Make outbound calls to interested farmers to accurately capture their profile in the system; including a detailed registration survey.
    • Handle inbound calls by farmers and accurately transcribe the recorded details in the recommended format as will be outlined to you.
    • Diligently handle customers/business partners inquiries via telephone and/or SMS.
    • Manage and resolve customers/partners complaints.
    • Provide existing and prospective clients with product and service information by clearly explaining procedures; answering questions and queries; providing information in accordance with the Company’s policies and procedures.
    • Identify and escalate priority issues that need to be handled at a different level, and do the necessary follow-up of customer concerns.
    • Accurately document all customer interaction information according to standard operating procedures as the Company shall detail to you from time to time.
    • Ensure high quality results by adhering to standards and guidelines as well as identify customer service process gaps and recommend improvement in procedures.
    • Troubleshoot Mobile App Related issues and providing first level resolutions to the customers/business partners.


    Ideal candidates need to meet the following minimum requirements:

    • Be a holder of Undergraduate degree or a diploma certificate.
    • Conversant with English, Kiswahili and vernacular language.
    • Self driven and able to work remotely with minimal supervision.
    • Have basic computer skills and be familiar with Windows or Ubuntu OS.
    • Access to a stable internet.

    Method of Application

    Interested and qualified? Go to Apollo Agriculture on to apply

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