Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 19, 2026
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
    Read more about this company

     

    Telesales Executive

    KEY RESPONSIBILITIES

    • Sales & Revenue Growth
    • Conduct high-quality outbound calls to warm and cold leads, existing clients, and dormant accounts.
    • Manage inbound inquiries, qualify leads, issue quotations, and convert opportunities into confirmed orders.
    • Follow up consistently on quotations and pending decisions to maximize closure rates.
    • Upsell and cross-sell products based on customer needs.
    • Customer Relationship Management
    • Build and maintain long-term customer relationships through structured engagement.
    • Handle objections, concerns, and complaints professionally and solution-oriented.
    • Act as a trusted point of contact throughout the sales cycle.
    • CRM & Reporting
    • Update all interactions, quotations, and activities accurately in the CRM.
    • Maintain high CRM data integrity.
    • Prepare daily, weekly, and monthly sales and activity reports.
    • Collaboration
    • Work closely with sales, production, logistics, and marketing teams.
    • Provide customer and market feedback to management.

    KEY PERFORMANCE INDICATORS

    • Lead-to-conversion rate
    • Quotation follow-up success rate
    • Monthly sales revenue vs target
    • CRM compliance and data accuracy
    • Customer retention rate

    Requirements

    QUALIFICATIONS & EXPERIENCE

    • Diploma or Degree in Sales, Marketing, Business Administration, or related field.
    • Minimum 4–6 years proven telesales or inside sales experience.
    • Prior experience in telesales or inside sales, preferably within the construction or building materials industry, is required.
    • Strong CRM experience (Zoho CRM advantage).
    • Excellent communication and persuasion skills.
    • Highly disciplined, target-driven, and self-motivated.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at CDL Human Resource Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail