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Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.
Role Description
The receptionist/switchboard operator is responsible for operating the telephone switchboard, maintaining switchboard records, and carrying out reception duties. They report to the Head of Operational Management and are held accountable for the quality of their switchboard and reception work. They are expected to adhere to established rules and procedures for managing telephone traffic. As part of their role, the receptionist/switchboard operator makes decisions regarding call routing, refers visitors to the appropriate individuals or departments, and provides information as needed.
Key Roles & Responsibilities:
Description of result areas:
Description of competences:
Required Knowledge, skills and areas of experience:
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