Territory Manager – (Lubes Reseller) at Stratostaff

JOB PURPOSE

The ideal candidate will be responsible for managing and expanding the Company’s lubricants distribution network within Mt Kenya Region. This role requires a combination of sales, relationship management, and strategic planning to drive business growth and achieve revenue targets.

DUTIES AND RESPONSIBILITIES

• Ensure Health and Safety policy implementation and compliance at customers’ locations.
• Manage the lubricant market segment in his/her region in order to ensure effective & profitable growth.
• Achieve set yearly targets for volumes & margins in his/her region.
• Offer sales and related services and attend promptly to all customer related issue on lubricants in his/her region ensuring customer satisfaction.
• Monitor Investments in his/her region at customer’s premises as per approved investment budget.
• Carry out market intelligence in his/her region to obtain competitor information, carry out quarterly price surveys thus making recommendations to the lubes manager to secure and grow the lubricants business.
• Conduct lubricants training every quarter in his/her region targeting customers &prospects.
• Ensure strict adherence to credit policy by all customers
• Offer support to resellers on lubricants issues such as stocking, pricing and merchandising.
• Advise hierarchy of any market/customer changes affecting monthly sales forecast, blending and importation of lubricants.
• Optimize overhead expenses like equipment maintenance, Training seminars, promotions, mileage, stationery. travel, accommodation, stationery, telephone e.t.c.
• Liaise with customer service for customer order processing.
• Liaise with Finance Department for correct customer prices in ERP (SAP), matching accounts etc.

CONTEXT AND ENVIRONMENT:
External Environment:

• Competitive market with increasing new entrants.
• Growing customer awareness leading to a high demand for superior support services.

Internal Environment:

• Several departments involved in the successful execution of this job thus calling for teamwork.
• Work cross-functionally with sales administration, customer service and depot/distribution to ensure delivery of Lubricant sales objectives.

ACCOUNTABILITIES:

• Offer lubricants support to all customers in the assigned Mt Kenya Region.
• Maintain profitability and market share of the lubricants business in the region.
• Identify and develop new marketing opportunities for lubes.

QUALIFICATIONS, SKILLS AND EXPERIENCE:

The job holder will require the following minimum qualifications: -

• Degree in Business /Engineering/Science.
• 3 years’ experience in Sales & Marketing, preferably in an FMCG environment.
• Must have a driving license. Self-starter, great sense of initiative & responsibility Ability to work in a Cross functional environment