Training & Learning Unit Lead at Medecins Sans Frontieres (MSF)

MAIN OBJECTIVES

The Training & Learning Unit Lead is responsible for devising the organizational learning strategy, overseeing its implementation, and assessing its outcomes. They will work with various stakeholders to identify learning and developmental needs and drive suitable training programmes which will enhance employee skills, performance, productivity, operational excellence and ultimately, the goals of the Section.

The role holder will report to the Director of HR/Admin. They will manage a team consisting of Learning, Leadership and Talent Development specialists and L&D Officers. They will also work closely with trainers/facilitators, advisors, pool/career managers, recruiters, support departments at HQ and training units of other MSF sections.

DUTIES AND RESPONSIBILITIES

Essential 80%

• Creates and executes a strategy and plan for learning and development for the Section.
• Leads all learning and development activities of the Learning and Development Unit.
• Drives consistent, effective design and implementation of learning and development programs aligned to the Section's operational goals, guiding principles and strategy.
• Develops a comprehensive annual learning and development plan for technical and soft skills development for improved operations and delivery of the Section's ambitious goals.
• Develops and drives relevant metrics that produce valuable insights to guide MSF EA's strategies and measure the impact, engagement and transfer of learning of the Section's learning and development programmes.
• Provides a broad range of learning solutions, including digital/e-learning, virtual and instructor-led programs;
• Responsible for designing, curating, leading, and evaluating L&D programmes at all levels;
• Ensures MSF EA and MSF International core principles and values are the foundation of all L&D initiatives;
• Manages the Section's L&D budget;
• Develops and implements a set of minimum standards for the Section's learning and development initiatives, including content, annual training plans, processes, procedures, delivery, reporting, budget, and structure
• Monitor and report on L&D initiatives, costs and performance.

Essential 20%

• Build relationships and influence the management teams and colleagues to address issues that inhibit effective learning.
• Support Talent Development initiatives.
• Foster and develop a learning culture within the organization.
• Perform other job-related duties as assigned.

 QUALIFICATION & COMPETENCIES   

• Master's degree in Human Resources or related field.
• Learning and development, certified professional in training management, learning and performance and similar courses.
• Learning and development professional with extensive experience, with at least 5 years experience in Human Resource Management and at least 3 years leading or managing a team/unit/department. 
• Experience working for an international medical humanitarian or development not-for-profit organization (preferred).
• Committed to and experience in advancing equity, diversity and inclusion in the workplace.
• Highly strategic, strong conceptual thinker.
• A fast and effective learner - identifies relevant gaps in knowledge, does research and masters a new skill/area of expertise quickly.
• Keeps pace with change – acquires knowledge/skills as the industry changes and develops
• A commitment to MSF’s mission and values.

 KNOWLEDGE/EXPERIENCE/SKILLS   

• Extensive knowledge of adult learning principles and modern training techniques (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc).
• Expertise in Microsoft Office Suite, including PowerPoint, Outlook, Word, and Excel required.
• Communication skills, including written and presentation.
• Proficiency in English (both writing and speaking), and French will be an advantage.
• Skills to prepare meaningful management information and reports
• Skills to deliver impactful and relevant training.
• Ability to lead, manage and communicate effectively with diverse teams.