Unit Trust Sales Agents at Old Mutual Kenya

Job Description

The incumbent will be responsible for identifying, developing and sourcing new Unit Trusts clients through personal and client referrals, Old Mutual ecosystem and foster greater collaboration within the group to ensure business goals are met and will be responsible for achieving results through efforts of others and their self over periods of up to 1 year.

KEY TASKS AND RESPONSIBILITIES

• To create long term relationships with the portfolio of assigned clients. The Sales Agent serves to understand the client’s demands, plan how to meet these demands, and generate sales and revenue for the company as a result.
• To achieve set sales objectives through new and existing clients by meeting set targets.
• To substantially grow assets under management and revenue by ensuring the Investment Group Unit Trust client base is retained, client expectations are exceeded, and inflows sustained.
• Rebuild and cement relationships with the zero balance clients for them to reactivate dormant accounts and invest regularly.
• Provide value added services to existing and prospective clients such as financial education training.
• Working with the head of Business development to formulate and implement strategies to push distribution and growth of the product. E.g., University, activations.
• Creation of prospective segments through which OMIG can partner will to extract maximum value from the Unit Trust products. These segments include and are not limited to Church segment, Education segment, Sacco Segment, and the Diaspora.
• Create lasting relationships with the respective segment stakeholders to achieve long-term mutual beneficial relationships.
• Champion, influence and facilitate the business partners to refer and cross-offer business opportunities for Old Mutual Investment Group growth.
• Undertake query resolution related to client portfolio and act as the escalation point for serious issues related to client complaints.
• Individually accountable for self and other's time, tasks and output quality
• Maintain an awareness of new trends and developments in marketing and company products by provision of ongoing group and individual training for staff regarding presentation skills, product knowledge and best practices and procedures.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Generate innovative ideas to increase web traffic; stay abreast of relevant and ground-breaking technologies.
• Collaborate with internal client service and sales teams to use digital platform.

SKILLS AND COMPETENCIES

• Ability to deliver results when objectives are set
• Excellent relationship management skills
• High level of initiative and self-motivation
• Strong working knowledge of MS Office suite of programs
• Task and time management proficiency
• Ability to work independently while demonstrating excellent team working skills
• Good communications skills
• Resilience to cope with pressure of working in a fast paced, dynamic and rapidly changing customer expectations environment

KNOWLEDGE & EXPERIENCE

• Technical Knowledge
• 3 years’ experience in marketing financial services or marketing in the business

QUALIFICATIONS

• Relevant degree in Business related field
• Experience in Unit Trusts sales will be an added advantage.

Closing Date: 17 March 2023