Valuation & Market Insights Manager at NCBA Group

Job Purpose Statement

• The purpose of the role is to provide a real estate growth strategy through provision of market insights and development of real estate growth programs. The role will at the same time manage the quality of onboarded assets through review and improvement of bank valuation policies and guidelines across Retail banking. The role will be responsible for enhancement of the quality of pledged securities to the bank through assessing property values, reviewing valuations, monitoring external developments as well as ensuring compliance with set statutory guidelines.

Key Accountabilities (Duties and Responsibilities)
Business growth 20%

• Collaborate with sales teams and credit administration units to seek sales growth through constant review and improvement of existing loan products.
• Collaborate with Valuers, Developers, Planners and Surveyors to ensure highest standards of professional services and quickest TAT on their services.
• Ensure all set targets for TATs are met

Relationship building 20% 

• Establish and maintain a strong customer focus approach both with internal and external customers.
• Facilitate and develop sound relationships with Valuers, Developers, Planners and Surveyors.
• Enter into key partnerships with key stakeholders in the real estate sector
• Facilitate and develop sound relationships with the internal channels such as Branch Network, Sales Units and Product departments.
• Proactively engage partners to establish service levels and initiate constant improvement.

Compliance 30%

• Undertake onsite pre-appraisal of properties prior to loan approval
• Carry out desktop revaluations of properties that meet minimum threshold as per the bank’s revaluation policy
• Review valuations reports from external valuer(s)and assess values returned for properties/improved properties that are charged to the bank to ensure the quality of output is maintained
• Provide stage inspections to confirm properties being improved on (land) are the same charged to the Bank
• Carry out stage valuations for ongoing projects for purposes of up stamping property values where applicable
• Develop and implement a revaluation guideline with pre-determined factors and thresholds (Loan Performance, LTV, Property Class, Changes in land uses and property markets etc and facilitate desktop revaluations of properties.
• Ensure compliance with statutes and guidelines including laws, Kenya Valuation Standards 2021 by the Valuers and the Bank
• Generating various management reports on performance of pledged securities
• Continuously review existing processes to identify loopholes and make recommendations
• Continuously review current property lending policies and propose changes where challenges have been noted or where potential loopholes have been identified
• Monitor developments against declaration of riparian/demolition notices /change of use and any other such factors that may threaten to devalue ongoing/current securities
• Confirm and review income projections from properties held as securities and monitor the income realized after completion working closely with assigned property managers.

Operational Administration 30%

• Assist in managing the Property Database jointly with credit operations and derive a predictive and data driven security assessment framework for effective decisioning
• Develop and implement recovery plans for adversely listed properties
• Ensure that allocated work is processed within the set turnaround times, therefore meeting monthly TAT targets.
• Participate in performance review of valuers
• Ensure follow up meetings with project implementation teams (consultants) to discuss property issues
• Provide periodic relevant management information to all relevant stakeholders.
• Identify potential risk areas (Compliance, Value/Cost significant disparities, scope change, Disputes etc.) and propose risk mitigation measures
• Continuous assessment and review of all Service Level Agreements to improve the overall delivery from the external clients.

Job Specifications

Academic:

• A Bachelor’s degree in Land Economics, Real Estate or its equivalent from a recognized university in Kenya

Professional:

• A good standing member of the Institute of Surveyors of Kenya
• Duly registered by the Valuers Registration Board

Desired work experience:

• Minimum 5 years post graduate experience
• Minimum 2 years post registration experience