Vehicle Maintenance Technician - Kenya at Ampersand E-mobility Limited

About the role
Ampersand is seeking a Vehicle Maintenance Tech who can deliver exceptional customer service in e-moto repair. This team member will need to be an exceptional mechanic, a clear communicator, team player, and flexible contributor. The Vehicle Maintenance Tech will report to the Aftercare Manager and be responsible for the following:

1. Delivering excellent customer service in E-Moto repair
2. Prioritize the customer to keep them on the road and earning income for their families 
3. Be fully accountable to the speed and quality of work in repairing customer vehicles 
4. Manage the diagnosis of underlying issues affecting customer vehicles
5. Work closely with the Aftercare Manager to provide clear and honest information to the customer on the status of their repair

Minimum qualifications:

1. 3+ years’ experience in an assembly, or as a mechanic 
2. Vehicle or battery experience a bonus
3. Strong demonstrated mechanical intuition
4. Diligent and proactive in approach to work
5. Good communication and interpersonal skills