Visa Officer at Royal Danish Embassy

Job description

At the Regional Visa Hub in Nairobi you will be part of an Embassy team of around 70 colleagues.

Main responsibilities

• As authorized visa officer, you will travel to other Danish diplomatic missions to provide short-term support during their respective peak-seasons or when short-term support is needed for other reasons
• Daily case processing of applications for visas, residence/work permits and re-entry permits 
• Thorough and correct data entry
• Interview with the applicants
• Show great thoroughness and responsibility in your work
• Ensuring compliance with the Schengen visa rules
• You will be responsible for making the final decision regarding visa cases
• Participate in relevant seminars and courses in Copenhagen, video conferences and regional meetings   
• In your daily functions at the Regional Visa hub, you will refer to the team leader of the Visa and Consular Team. Your global functions will be coordinated with the Department for Visas and Passports in the Danish Ministry of Foreign Affairs.

About you

• Experience with public administration 
• Fluency in written and spoken English is a necessity. Knowledge of Nordic languages and French will be an advantage 
• Sound judgement abilities
• Knowledge of visa processing and the Schengen rules is an advantage
• Knowledge of working across cultures is an advantage
• Robustness and ability to handle stressful situations in a competent manner
• Emphasis on thoroughness and good judgement and be able to handle the applicants in a service-minded manner
• Interest in and availability to travel up to 4-5 months/year, occasionally on short notice
• The ability to adapt quickly to shifting workplaces and colleagues, including strong cross cultural understanding and good social skills
• Strong IT skills as all processing is done electronically.

We offer

• A 2 year position in an international and dynamic environment, where we value delegation of tasks and responsibilities, openness, independence and have a minimum of hierarchy. 
• Favourable employment conditions, healthcare coverage according to staff rules, pension scheme according to the corporate rules of the Danish Ministry of Foreign Affairs
• Standard working hours of 37 hours per week including lunch 
• 25 leave days per year as well as public holidays 
• The opportunity to further develop your competence on visa matters in an international setting 
• Being part of a team with helpful and positive colleagues in a busy and large Embassy