Waiter / Waitress - Cysuites Apartment Hotel at Cytonn Investments

The restaurant waiter or waitress will be responsible for service provision of food and beverages to the guests in an efficient and professional manner.

RESPONSIBILITIES

1. Welcoming guests into the restaurant and presenting them with the menu
2. Taking guests orders on order taking pads or on the handheld Point of Sale (POS) sytem and serving them
3. Clearance and cleaning of the table
4. Obtaining revenues, issuing receipts, accepting payments and returning the change
5. Performing basic cleaning tasks as needed or directed by supervisor
6. Communicate to the guest and provide assistance with their queries
7. Promptly respond to guest with any additional request
8. Co-ordinate with the kitchen staff, bartenders, housekeepers and front office staff in a professional manner to ensure service is seamless.
9. Assist in other areas of the restaurant such as answering telephones and completing financial transactions
10. Closing the shift on the POS terminal
11. Any other duties as shall be assigned from time to time

REQUIREMENTS

1. Must have achieved atleast a C- or equivalent in highschool
2. Certificate in food service or Diploma in Hospitality
3. Should be flexible to work on weekend and night shifts.
4. Should be able to multi-task
5. Should have excellent communication skills.
6. Should be a team player.
7. Covid-19 vaccination certificate